News, Press & Events

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28 Apr 2016

European (U) Office closed for Bank Holiday - Monday, May 2nd 2016.

All clients are advised that our UK Office will be closed on Monday 2nd May 2016, due to the Statutory Bank Holiday in the UK and in much of Europe.

Our North American office will be open as usual and offer support for all clients once open.

Sales/Support staff are available via email/forums etc - but we will not be offering any telephone assistance - The UK Office will be open as usual on Tuesday 3rd May 2016 and the North American Office will be open as usual.

Thankyou for your patience and understanding.

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16 Apr 2016

Google Chrome Download issues

Problems with Google Chrome installation ...

We have been advised that some of our installers are creating problems for some users if they use Google Chrome to perform a download of our products and even report that if the user over rides Google's default download options that the installation 'Will harm' the users system.

We categorically refute this accusation and assure users this is not the case - our installers will not in way harm your system 

We have urgently requested Google to review this matter and remove this warning without delay and hope this situation will be resolved by them promptly - in the meantime we apologise for any inconvenience that this heavy handed and unjustified action.

In the meantime We recommend you use an alternate browser should you experience download issues with Chrome until we can resolve this issue with Google.

Thank you for your patience.

 

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23 Mar 2016

New look Web site and new Version 6 product releases !

Welcome to the new look - Tracker Web Site - we hope you like it !

But that's not all that's new - today we also launch Version 6 of all our products with a totally new PDF-Tools Version 6 product that offers some excellent new features and powerful tools to create your own functionality along with the new PDF-XChange Editor 'Plus' offering our new PDF forms creation and editing !

Additionally we have added our PDF-XChange Lite Printer driver to the PDF-Tools product to allow users to create PDF files from any 3rd party application/format that can print...

Over the coming days and weeks we will be adding new content and features to the Web site - so please do check back again in the very near future.

 

 

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21 Mar 2016

Mail Server maintenance.

Today we will be performing some maintenance on our web and mail servers, in preparation for the launch of our new website.

Internal mail servers that serve our Sales and Support emails will be down today from approx 10:00 am to 11:30 am Pacific Standard Time .

Website email communication such as purchase invoices, maintenance renewals and change password and send my serial  mail will all still be available during this time through an alternate email route, but you may experience a temporary mail bounce or delay in response  when emailing any of our @tracker-software.com direct email addresses.

Your patience is appreciated.

Tracker Software Products

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17 Mar 2016

PDF-XChange - reviews and comments updated

Our Viewer and PDF-XChange software are receiving some excellent independent reviews and comments - not that we are resting on our laurels - development to improve and refine continues at a brisk pace !

Here are just a few of the reviews and blogs being posted about the new PDF-XChange Viewer  that 1000's every day are downloading and using in place of Adobe's own Acrobat Reader !!!

For English Readers :

For some of our Non English Reading clients :

and there is plenty more if you just 'Google' 'Best PDF Reader',  PDF-XChange Viewer or PDFXViewer as the PDF-XChange has also become known - you will be pleased you did !

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19 Jan 2016

MalwareBytes - False Positive virus notice in build 316.1

MalwareBytes Antivirus - Incorrect Virus warning.

We reported this issue to MalwareBytes support team and they have now agreed with us that this is an incorrect - False/Positive warning and have cleared all of our products - this warning will be removed from their Virus definition database hopefully later today and you should receive no further warnings on installing any of our products . Here is a copy of their communication to us and a topic on their forums:
https://forums.malwarebytes.org/index.php?/topic/177572-tracker-software-pdf-xchange-editor/
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28 Jul 2015

Essential Maintenance - Email Servers -Tuesday 28th July and Wednesday 29th July 2015

Essential Maintenance - Web Site & Email Servers

We are performing some essential security and software upgrades to our Mail Servers this week - specifically Tuesday 28th July and Wednesday 29th July.

Inevitably this will cause some slow down in our systems as connections are restored across the entire company and this will take 24-48 hours to complete fully. 

Please accept our apologies for any inconvenience caused.

 

 

 

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