Search found 17891 matches

by Tracker Supp-Stefan
Fri Apr 26, 2024 3:17 pm
Forum: PDF-XChange Editor
Topic: Bug? Dead On-Screen Button in the Crop Pages Tool
Replies: 10
Views: 134

Re: Bug? Dead On-Screen Button in the Crop Pages Tool

Hello PHK,

Certainly - putting this one on hold until you are able to reproduce it again!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 26, 2024 3:15 pm
Forum: PDF-XChange Editor
Topic: Save As after Signed document
Replies: 5
Views: 102

Re: Save As after Signed document

Hello byman64, If you are looking at automating that signing process - you can use PDF Tools - and it can then work with relative folders: image.png I just tried it out with the above settings - and with my original file being in an \test\input folder - I correctly got my result file in the output o...
by Tracker Supp-Stefan
Fri Apr 26, 2024 2:39 pm
Forum: PDF-XChange Editor
Topic: Bug? Dead On-Screen Button in the Crop Pages Tool
Replies: 10
Views: 134

Re: Bug? Dead On-Screen Button in the Crop Pages Tool

Hello PHK,

If it happens intermittently - do you have any third party tools that might be interfering? E.g. AutoHotKey and similar?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 26, 2024 1:45 pm
Forum: PDF-XChange Editor
Topic: Scans fail above 300 dpi. PXVLib
Replies: 8
Views: 106

Re: Scans fail above 300 dpi. PXVLib

Hello XChangeGirl, If MS Paint works fine (It will also be a 64 bit product on a 64 bit windows) - then we would need more information on what is happening at the time of the crash. So can you please create a crash Dump as explained here: https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create...
by Tracker Supp-Stefan
Fri Apr 26, 2024 1:39 pm
Forum: PDF-XChange Editor
Topic: Bug? Dead On-Screen Button in the Crop Pages Tool
Replies: 10
Views: 134

Re: Bug? Dead On-Screen Button in the Crop Pages Tool

Hello Willy Van Nuffel, Neither you, Dan or myself have been able to see the same behaviour - so I suspect it might be specific to PHK's machine and not a general issue. Though a video will certainly help! @PHK - you have done the usual checks and confirmed that you are on build 385 and that your wi...
by Tracker Supp-Stefan
Fri Apr 26, 2024 12:24 pm
Forum: PDF-XChange Editor
Topic: Scans fail above 300 dpi. PXVLib
Replies: 8
Views: 106

Re: Scans fail above 300 dpi. PXVLib

Hello XChangeGirl,

Can you please try to open MS Paint - and try scanning through it at 600 DPI?
Please let us know if that work correctly for you?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 26, 2024 12:15 pm
Forum: PDF-XChange Editor
Topic: Save As after Signed document
Replies: 5
Views: 102

Re: Save As after Signed document

Hello byman64, Welcome to our forums. The Save As... default location can be controlled through the Editor's Preferences (Ctrl + K) -> Documents -> Save Documents and this drop down: image.png While not exactly what you want - it's possible that you can e.g. force the default path to Company A\Invoi...
by Tracker Supp-Stefan
Fri Apr 26, 2024 8:41 am
Forum: PDF-XChange Editor
Topic: Scans fail above 300 dpi. PXVLib
Replies: 8
Views: 106

Re: Scans fail above 300 dpi. PXVLib

Hello XChangeGirl,

How many pages are you trying to scan? Or does it fail even with a single page scan at 600 DPI?
While you are trying to do that scan - how much of your RAM is free and available, and does the available RAM get used up during the scan process?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 26, 2024 8:38 am
Forum: PDF-XChange Editor
Topic: Bug? Dead On-Screen Button in the Crop Pages Tool
Replies: 10
Views: 134

Re: Bug? Dead On-Screen Button in the Crop Pages Tool

Hello Willy Van Nuffel,

I am also unable to reproduce what PHK describes in the first post.
The only time the button is not active is if there has been no change to the margins - so no crop would actually happen.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Apr 25, 2024 9:24 am
Forum: PDF-XChange Editor
Topic: Errors in 10.2.1.385
Replies: 2
Views: 115

Re: Errors in 10.2.1.385

Hello Willy Van Nuffel, Thanks for sharing the other forum topics! @Velppa - welcome to our forums. The PDF file structure is quite complex, and it is possible that some 'objects' in that structure are not defined exactly as they should in the PDF spec, and still their contents might be easy to 'rec...
by Tracker Supp-Stefan
Wed Apr 24, 2024 2:46 pm
Forum: PDF-XChange Editor
Topic: Mismatch area and measurement tools
Replies: 1
Views: 83

Re: Mismatch area and measurement tools

Hello bmt84,

Can you please share with us a page from the problematic file with the measurements as you have already made them on it?
If the file can't be shared here in the forums - please e-mail it to support@pdf-xchange.com and we will take a look at it for you!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 12:00 pm
Forum: PDF-XChange Editor
Topic: Change "Open a Web Link" to "Open a File" by default when converting MS Word documents
Replies: 5
Views: 133

Re: Change "Open a Web Link" to "Open a File" by default when converting MS Word documents

Hello steven.strahm,

So just to confirm - you opened the Editor and just dragged and dropped the docx file over the Editor?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 11:59 am
Forum: PDF-Tools
Topic: Send Email over SMTP office365
Replies: 24
Views: 1827

Re: Send Email over SMTP office365

Hello Xmedia,

I see that Dan's previous post is from August 2022 - so there have been plenty of new builds since then.
If you are still having the issue - can you please confirm that you are having it now in build 385 of our PDF-Tools (the current latest)?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 11:24 am
Forum: PDF-XChange Editor
Topic: Change annotation colors tool
Replies: 70
Views: 3172

Re: Change annotation colors tool

Hello MedBooster,

For now there is still no way to get keyboard shortcuts for the custom JS code added functions.

Please do let us know if we can help with this topic in any from the PDF-XChange side :)

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 11:21 am
Forum: PDF-XChange Editor
Topic: [suggestion] Display split lines off the page
Replies: 3
Views: 169

Re: [suggestion] Display split lines off the page

Hello Jensen Head,

Thanks for the clarification! I've asked the UI devs to check your request and am still awaiting their feedback. As soon as I have it I will post an update here in this topic as well!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 11:20 am
Forum: PDF-Tools
Topic: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file
Replies: 9
Views: 2815

Re: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file

Hello Jensen Head,

Thanks for confirming that it is the same issue (from your point of view) that has reappeared. I've just reopened the ticket and asked our devs to check that once again!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 24, 2024 11:18 am
Forum: PDF-XChange Editor
Topic: dynamic stamp reorder and change location
Replies: 23
Views: 1203

Re: dynamic stamp reorder and change location

Hello MedBooster, A "goup" you can see in the stamp palette is a single file in %Appdata%\Tracker Software\PDFXEditor\3.0\Stamps with each stamp in that file being shown as a separate 'page' in the special .pdf document. So yes - you would need to adjust those one by one, and can't mass ar...
by Tracker Supp-Stefan
Tue Apr 23, 2024 3:16 pm
Forum: PDF-Tools
Topic: [suggestion] Setting up saving thumbnail when converting to .docx
Replies: 3
Views: 480

Re: [suggestion] Setting up saving thumbnail when converting to .docx

Hello Jensen Head,

My colleagues did review this request and asked me to make a FR for them:
#6879: FR: Setting up saving thumbnail when converting to .docx
So that this can be looked at and worked on in the future.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 3:12 pm
Forum: PDF-XChange (End Users FR)
Topic: Proportional change in text size and line thickness when scaling comments
Replies: 11
Views: 496

Re: Proportional change in text size and line thickness when scaling comments

Hello rakunavi,

I have just created a FR ticket for the above request:
#6878: FR: Proportional change in text size and line thickness when scaling comments
We will be posting updates here as soon as we have any further news!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 2:02 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 31
Views: 944

Re: Clear OCR Results?

Hello PHK, If you have the "Recognize text" turned on - when you click on the Edit..." for that part of the settings - you will see a dialogue with the currently active OCR engine's options (enhanced on my shot) - so yes - you are effectively also able to run OCR on your file at the s...
by Tracker Supp-Stefan
Tue Apr 23, 2024 12:24 pm
Forum: PDF-XChange Editor
Topic: Delete text
Replies: 3
Views: 152

Delete text

:)
by Tracker Supp-Stefan
Tue Apr 23, 2024 11:31 am
Forum: PDF-XChange Editor
Topic: [suggestion] Display split lines off the page
Replies: 3
Views: 169

Re: [suggestion] Display split lines off the page

Hello Jensen Head,

The guides are unique, while those split lines you are specifying could be applied to more than one page.
I will ask our UI devs for their opinion on that suggestion and if necessary - we will make a FR ticket.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 11:20 am
Forum: PDF-XChange Editor
Topic: Since build 384, some comment tools do not show the line preview for about 2 mm at the beginning of drawing
Replies: 7
Views: 584

Re: Since build 384, some comment tools do not show the line preview for about 2 mm at the beginning of drawing

Hello rakunavi,

Thanks for the added detail! I have included that and the gif in the ticket so that it can be taken into account when our devs look at fixing this ticket!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 11:19 am
Forum: PDF-Tools
Topic: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file
Replies: 9
Views: 2815

Re: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file

Hello Jensen Head,

So are you saying here that the issues reported for ticket 6516 are still happening in build 385?

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 10:24 am
Forum: PDF-XChange Editor
Topic: Vertical tab placement
Replies: 5
Views: 190

Re: Vertical tab placement

Hello vjuhasz2,

The ticket is already in place for the vertical tabs request, and as for stacking - we do not have that for the moment, however sessions might be a good way to group files if you need to keep track and/or work in different projects?

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 23, 2024 10:23 am
Forum: PDF-XChange Editor
Topic: Delete text
Replies: 3
Views: 152

Re: Delete text

Hello Eritonio, Provided the file is not security protected or signed (with preventing modifications) - yes you should be able to do that easily. Here is a KB article on how you can edit the contents of a PDF file: https://www.pdf-xchange.com/knowledgebase/390-How-do-I-use-PDF-XChange-Editor-to-edit...
by Tracker Supp-Stefan
Tue Apr 23, 2024 10:17 am
Forum: PDF-XChange Editor
Topic: dynamic stamp reorder and change location
Replies: 23
Views: 1203

Re: dynamic stamp reorder and change location

Hello MedBooster, What do you mean by "the same folder"? All stamp collections would usually be located in %Appdata%\Tracker Software\PDFXEditor\3.0\Stamps And it is perfectly possible to have a stamp collection (would show as a single .pdf file in the above folder) that has dynamic stamps...
by Tracker Supp-Stefan
Mon Apr 22, 2024 1:07 pm
Forum: PDF-XChange Editor
Topic: Left click to select comment over hyperlink image (+holding Ctrl) [bug]
Replies: 4
Views: 240

Re: Left click to select comment over hyperlink image (+holding Ctrl) [bug]

Hello MedBooster, Thanks for the sample! I see your point now and will ask our devs if this is working as intended (links are also technically annotations). And if this needs fixing - we will make the necessary ticket. In the mean time you should be able to select your annotations in the Comments pa...
by Tracker Supp-Stefan
Mon Apr 22, 2024 1:04 pm
Forum: PDF-XChange Editor
Topic: it seems you are not able to select and move multiple link/hyperlink fields at the same time, is that right?
Replies: 2
Views: 149

Re: it seems you are not able to select and move multiple link/hyperlink fields at the same time, is that right?

Hello rakunavi,

Thanks for your help!

One can also open the Links pane - and do their link selection there, and in that pane one can draw a rectangle with a mouse drag:
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 1:02 pm
Forum: PDF-XChange Editor
Topic: Link warning window (hyperlink/link)
Replies: 3
Views: 181

Re: Link warning window

Hello MedBooster, This dialogue is shown when you place a new link. If that dialogue is not shown - you would then need to go through the Properties pane to set that link up. Can you please explain to us how you see this add new link tool should be working without that dialogue? Kind regards, Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 1:00 pm
Forum: PDF-XChange Editor
Topic: Add web link tool not working [suggestion?]
Replies: 3
Views: 135

Re: Add web link tool not working [suggestion?]

Hello MedBooster, It seems like you have added a copy of the "Add Web Link" button to your toolbar: image.png This one requires that you have already made a selection to be able to work. So select some text and then try using it. If you'd like to create a general link and draw that yoursel...
by Tracker Supp-Stefan
Mon Apr 22, 2024 12:56 pm
Forum: PDF-XChange Editor
Topic: Keep adding distance lines
Replies: 3
Views: 138

Re: Keep adding distance lines

Hello Bjørn,

Can you please check whether you have not turned off the "Keep Selected" for this tool:
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 11:02 am
Forum: PDF-XChange Editor
Topic: Change annotation colors tool
Replies: 70
Views: 3172

Re: Change annotation colors tool

Hello Mathew,

Once again - many thanks for the lovely tools you are creating and maintaining!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 11:00 am
Forum: How to forum
Topic: How to create editable/dynamic stamp?
Replies: 17
Views: 8531

Re: How to create editable/dynamic stamp?

Hello MGruhy, Imagine that a PDF page has 'layers' on it - this would be separate from the "optional content groups" that are referred to as layers in the PDF specification. You have base content and "on top" of it - you would have the annotations. Stamps are a type of annotation...
by Tracker Supp-Stefan
Mon Apr 22, 2024 10:58 am
Forum: PDF-XChange Editor
Topic: [tool] PDF tool to generate icon SOLVED
Replies: 7
Views: 1281

Re: [tool] PDF tool to generate icon SOLVED

Hello Mathew,

Many thanks for the updates version of that tool!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 10:56 am
Forum: PDF-Tools
Topic: How to select multiple files?
Replies: 10
Views: 261

How to select multiple files?

:)
by Tracker Supp-Stefan
Mon Apr 22, 2024 10:55 am
Forum: PDF-XChange Editor
Topic: Left click to select comment over hyperlink image (+holding Ctrl) [bug]
Replies: 4
Views: 240

Re: Left click to select comment over hyperlink image (+holding Ctrl) [bug]

Hello MedBooster,

Can you please share with us a copy of one sample document so that I can check that for you.

And just to confirm - you've turned the highlighted setting on, right?
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 8:27 am
Forum: PDF-XChange Editor
Topic: select all text and change font size
Replies: 1
Views: 256

Re: select all text and change font size

Hello Tamutka, Assuming that text is all base content - you should indeed be able to select and modify it all at once: https://www.pdf-xchange.com/knowledgebase/390-How-do-I-use-PDF-XChange-Editor-to-edit-documents However PDF files do not normally "reflow" text - as in a PDF document each...
by Tracker Supp-Stefan
Mon Apr 22, 2024 8:23 am
Forum: PDF-XChange Editor
Topic: I am not receiving notifications when my posts are answered!
Replies: 1
Views: 239

Re: I am not receiving notifications when my posts are answered!

Hello Raindrops,

I am not sure whether you will have the same tools as myself - as I am with admin rights in the forums, however I suspect you should have the same option in this drop down menu:
image.png
image.png (22.84 KiB) Viewed 123 times
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 22, 2024 8:20 am
Forum: PDF-XChange Editor
Topic: Allow user to close all tabs, without closing the app itself
Replies: 4
Views: 280

Re: Allow user to close all tabs, without closing the app itself

Hello Raindrops,

Thanks for your feedback.
I will pass it on to our UI devs, however given that wanting to close all tabs is a rare occurrence, I can not make any promises as to if or when this might be implemented.

Kind regards,
Stefan