Background :
Windows 7 Ultimate (same problem with any version I try) x64
Office 2016 (with Visio)
Inside Visio there is a "shape search" box that leverages "Windows Search" to look for shapes on Visio stencils (This is VERY important for most visio users)
When I install PDF Xchange Viewer (version 2.5 Build 3200 - Feb 6 2017; 09:42:30) with the shell extensions it breaks the search in Visio (with an error message that search is not setup or incrorrectly setup).
At first I did not realize it was from the viewer so I restored a backup from last week and started installing one app at a time to determine it was PDFXchange Viewer.
Next I installed it with various options turned off to finally determine that it was indeed the "Shell Extensions"
Next I restored the current backup and the only change I made was to unregister the x32 shell extension ddl with "regsvr32 /u "C:\program files\Tracker Software\Shell Extensions\Win32\XCShInfo.dll"
Then the Visio search works again. if I re-register that DLL it breaks it again.
I have since left the extensions un registered as the Visio search if required for my work.
It's sad to say that I started a full rebuild of this machine when I discovered this problem the first time, so about 20 hours wasted as all I needed to do was unregister a DLL
Bryan
"Shell Extensions" break "Windows Search" On Visio
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"Shell Extensions" break "Windows Search" On Visio
Last edited by bryanh99 on Tue Feb 28, 2017 8:05 pm, edited 1 time in total.
- Patrick-Tracker Supp
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Re: "Shell Extensions" break "Windows Search" On Vizio
Hello Bryan,
Thank you for the post and welcome to our forums. The Viewer is an older product which is no longer being developed. Please go to Help> About and let me know what version and build you are running.
Please try the Viewer's replacement The PDF-XChange Editor. You may download it here: https://www.pdf-xchange.com/PDFXVE6.zip
Thanks!
Thank you for the post and welcome to our forums. The Viewer is an older product which is no longer being developed. Please go to Help> About and let me know what version and build you are running.
Please try the Viewer's replacement The PDF-XChange Editor. You may download it here: https://www.pdf-xchange.com/PDFXVE6.zip
Thanks!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
UPDATE
If I rerun setup and select the shell extensions it breaks the search again...BUT if I then un-register and then re-register the DLL everything seems to be working.
It seems that as long as I register the 32bit version LAST the problem goes away - does the installer do 32 and THEN 64 registration of the DLLs?
Bryan
It seems that as long as I register the 32bit version LAST the problem goes away - does the installer do 32 and THEN 64 registration of the DLLs?
Bryan
Re: "Shell Extensions" break "Windows Search" On Vizio
Patrick-Tracker Supp wrote:Hello Bryan,
Thank you for the post and welcome to our forums. The Viewer is an older product which is no longer being developed. Please go to Help> About and let me know what version and build you are running.
Please try the Viewer's replacement The PDF-XChange Editor. You may download it here: https://www.pdf-xchange.com/PDFXVE6.zip
Thanks!
It is - version 2.5 Build 3200 - Feb 6 2017; 09:42:30
I will take a look at your other offering - thank you
Bryan
- Patrick-Tracker Supp
- Site Admin
- Posts: 1645
- Joined: Thu Mar 27, 2014 6:14 pm
- Location: Vancouver Island
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Re: "Shell Extensions" break "Windows Search" On Visio
I am afraid that 3200 is not one of our build numbers. Do you mean 2.5.320.0?It is - version 2.5 Build 3200 - Feb 6 2017; 09:42:30
If so, we released a 320.1 build shortly after to address some issues with 320.0. You may try the latest viewer here: https://www.pdf-xchange.com/PDFXVwer.zip
I hope this helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America