PDF XChange Printing in Outlook

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ArminS
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PDF XChange Printing in Outlook

Post by ArminS »

How to reproduce the bug on a windows:
- Open a random E-Mail in Outlook
- File -> Print -> Choose PDF-XChange as the printer press Printing.

Now there is the bug that in the background of all windows, there is a window where the location of the file is wanted. If you don't know it is there and don't click on the blinking symbol in the task line, you wait forever.
(The labels are also English while our software is German.)

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John - Tracker Supp
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Re: PDF XChange Printing in Outlook

Post by John - Tracker Supp »

Hi,

This is not a bug - pdfSaver (the utility that provides this function) tries to pop the save as dialog in foreground but it is not always possible.

MS prevents background apps (like pdfSaver) from showing foreground windows - it is a kind of protection from different kind of adware - but in this case can inhibit legitimate functionality...

However - can we also get your OS Version and your Version/build of PDF-XChange and we will investigate a little deeper to see if anything can be done.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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John - Tracker Supp
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Re: PDF XChange Printing in Outlook

Post by John - Tracker Supp »

The problem is with the English User Interface, not the German one. It has already been located and will be corrected in the next build release.

Thanks for your patience.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
ArminS
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Posts: 9
Joined: Tue Apr 26, 2016 6:51 am
Location: Germany

Re: PDF XChange Printing in Outlook

Post by ArminS »

Windows 7, PDF XChange Editor Plus Version 6.0 Build 317.0
But yeah, seems reasonable that it's a typical MS thing, this trivial bug it not really important to me anyway.

>The problem is with the English User Interface, not the German one. It has already been located and will be corrected in the next build release.
You are talking about the (second) problem with the English strings, right?
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Tracker Supp-Stefan
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Re: PDF XChange Printing in Outlook

Post by Tracker Supp-Stefan »

Hi ArminS,

John has brought the issue with the background windows to our attention, and tonight on a meeting with the dev team we will have a brief discussion on it. But please note that the possible solutions might be worse than the current state (e.g. due to AntiVirus applications becoming suspicious of the workarounds we will have to use), so while we will have the discussion - we can not promise we will be able to do much in that respect.

And yes - the second post is regarding the text in your second question, as I understand it.

Regards,
Stefan
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