Rendering problem with emf graphic

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers only - Please do not post requests for older versions of PDF-XChange or the PDF-Tools/OFFice2PDF applications here

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
BobM
User
Posts: 102
Joined: Thu Feb 14, 2008 11:28 am

Rendering problem with emf graphic

Post by BobM »

After importing an emf graphic into an MSWord 2003 document, then pdf'ing it using the PDF Xchange Tool icon in MSWord, the resultant pdf, whilst retaining the vector graphics, did not retain the color information for some of the objects in the image.
It made no difference whether the "Compress graphics" option was selected or not. (Zip file compression was checked).
The .doc & .pdf files are attached.

Is this a known problem or can I pdf the document properly without losing the vector data?
Attachments
doc1.7z
(258.57 KiB) Downloaded 250 times
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: Rendering problem with emf graphic

Post by John - Tracker Supp »

Hi Bob,

Looks like I can replicate the issue found - seems to lose the blue gradient ?

This is with our project manager for the driver products - hope to have a fix soon.

thanks for your Patience
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
BobM
User
Posts: 102
Joined: Thu Feb 14, 2008 11:28 am

Re: Rendering problem with emf graphic

Post by BobM »

John,

Yes, the colour gradient is the problem.
Thanks for the response.

Bob
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: Rendering problem with emf graphic

Post by John - Tracker Supp »

Thanks Bob,

fix should be in build 55 next week.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6831
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Rendering problem with emf graphic

Post by Paul - Tracker Supp »

Hi BobM,

I'm afraid we were not able to reproduce the issue in time to include a fix in build 55. We will be aiming got get this done for the release of version 2.5 expected later in the autumn.

hth
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6831
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Rendering problem with emf graphic

Post by Paul - Tracker Supp »

Hi BobM,

I'm pleased to be able to tell you that the cause of this has been positively identified and that the fix will indeed be in the next release. This will be version is now available this week.

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
BobM
User
Posts: 102
Joined: Thu Feb 14, 2008 11:28 am

Re: Rendering problem with emf graphic

Post by BobM »

Many thanks for this fix - its superb and works fine. And is something that Acrobat Pro still can't do ;)

(Apologies for the delayed response, I've only just seen your post.)
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17823
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Rendering problem with emf graphic

Post by Tracker Supp-Stefan »

:)
Kudos for Paul for bringing the good news :)

And no worries Bob, as long as the case is resolved we are all happy!

Cheers,
Stefan
Post Reply