Internet Explorer Addin creates full rasterized output?

This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
Peter2
User
Posts: 946
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Internet Explorer Addin creates full rasterized output?

Post by Peter2 »

PDF-XChange Pro 5.273.0, Internet Explorer 10, Win 7 x64
PDF-XChange 5.0.0273.0000 (Windows) / PDF-XChange 5.0 Web converter

If I use the addin, it creates a full rasterized PDF-output - also for standard fonts ...
Bug or feature?

Peter
PDF-X-Change Pro German
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Internet Explorer Addin creates full rasterized output?

Post by Tracker Supp-Stefan »

Hi Peter,

Can you please go and under Tools -> Internet Options -> Advanced check whether the first entry in the list "Use Software rendering instead of GPU rendering" is on or off and try switching it?

Regards,
Stefan
Peter2
User
Posts: 946
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Internet Explorer Addin creates full rasterized output?

Post by Peter2 »

Hi Stefan

it was switched OFF; I set it to ON, rebooted, controlled, printed - same result.

Peter
PDF-X-Change Pro German
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Internet Explorer Addin creates full rasterized output?

Post by Tracker Supp-Stefan »

Hi Peter,

Thanks for testing. And does File -> Print end up with the same result?

Regards,
Stefan
Peter2
User
Posts: 946
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Internet Explorer Addin creates full rasterized output?

Post by Peter2 »

Tracker Supp-Stefan wrote:... And does File -> Print end up with the same result?...
No, "print" creates good results under both settings.

Peter
PDF-X-Change Pro German
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Internet Explorer Addin creates full rasterized output?

Post by Tracker Supp-Stefan »

Thanks Peter,

I've asked one of our office add-in experts to take a look.

Regards,
Stefan
Peter2
User
Posts: 946
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Internet Explorer Addin creates full rasterized output?

Post by Peter2 »

Hi

it is not important for me, but would be good to know: Something new with this posting?

Peter
PDF-X-Change Pro German
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Internet Explorer Addin creates full rasterized output?

Post by Tracker Supp-Stefan »

Hi Peter,

I've asked the add-in experts to take a look at this topic again!

Cheers,
Stefan
Willy Van Nuffel
User
Posts: 2348
Joined: Wed Jan 18, 2006 12:10 pm

Re: Internet Explorer Addin creates full rasterized output?

Post by Willy Van Nuffel »

I do not have that plug-in, but sometimes the fact of printing rasterized or not, depends on the dpi settings.

Are these values identical when printing via File > Print and printing via the plug-in (f.ex. 300 or 600 dpi) ?
Peter2
User
Posts: 946
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Internet Explorer Addin creates full rasterized output?

Post by Peter2 »

Hi Willy

see above:
Peter2 wrote:
Tracker Supp-Stefan wrote:... And does File -> Print end up with the same result?...
No, "print" creates good results under both settings.

Peter
Peter
PDF-X-Change Pro German
Willy Van Nuffel
User
Posts: 2348
Joined: Wed Jan 18, 2006 12:10 pm

Re: Internet Explorer Addin creates full rasterized output?

Post by Willy Van Nuffel »

If I understand it correctly, switching between "Software rendering" and "GPU rendering" does not result in any difference.

But, what I am talking about is the Dots Per Inch (DPI) setting ...
I do not know if this can be set... If not, then I am talking besides the question...

Regards.
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Internet Explorer Addin creates full rasterized output?

Post by Tracker Supp-Stefan »

Hi Willy, Peter,

I just had a conversation with our IE add-in expert and he told me that unfortunately in some cases IE is indeed rasterizing all the information before we can convert it to PDF, and there isn't much we could do.
It's worth trying the different DPI options as Willy suggested though!

We are going to completely rewrite the Web converter tool using a webkit engine that will allow us to always generate normal vector PDF files, but this is a longer term project and for now I can't say when exactly this can be implemented.

Regards,
Stefan
Post Reply