MSWord - Prompt to save template normal.dot (again)

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halvor
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MSWord - Prompt to save template normal.dot (again)

Post by halvor »

Hi,

I have searched the forums for this problem, which indeed seems to have been solved in the more recent versions of the addin. However, I still have the problem with my MSWord 2000. I have tried a full uninstall, deletion of (only one, but that was the only one I found when searching) normal.dot, and reinstall. Alas - the problem remains.

I do remember reading something about moving a pdfx file (the addin file itself?) to a designated word or office folder, but I have been unable to relocate that message when searching the forum. Could this be a potential solution? If not, what to do?

Regards,

Halvor
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John - Tracker Supp
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Re: MSWord - Prompt to save template normal.dot (again)

Post by John - Tracker Supp »

Hi Halvor,

Have you actually installed the very latest available V3 or V4 release - as this should correct irrespective of your Word Version.

Both are available from this page :

https://www.pdf-xchange.com/downloads/users/

A full uninstall/restart/install is reccomended
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
halvor
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Posts: 5
Joined: Mon Apr 14, 2008 8:16 am

Re: MSWord - Prompt to save template normal.dot (again)

Post by halvor »

Yes, I just downloaded PDF-XChange 4 PRO v.4.0148 from the web page mentioned.

And I did uninstall and restart, delete normal.dot, and reinstall the above version.
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John - Tracker Supp
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Re: MSWord - Prompt to save template normal.dot (again)

Post by John - Tracker Supp »

Hi,

Pleas try this - hope it helps :

"Tools -> Options -> Save" and uncheck "Prompt to save Normal template"
Hope this helps.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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