Menu doesn't work

This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
usrhl1-it
User
Posts: 1
Joined: Tue Jul 29, 2008 3:23 pm

Menu doesn't work

Post by usrhl1-it »

I've installed PDF-Xchange 4.0 on a couple machines. When I open a new word document, I can go to the menu "PDF-Xchange 4" and convert to PDF. But, when I open an existing word document, and then try to use the menu "PDF-Xchange 4" nothing happens. None of the three options do anything. It does however convert the word document to PDF when you click on the toolbar icon "Convert Document to PDF." This is happening on more than one machine. Any ideas on why the menu doesn't work, yet the toolbar icons do? Thanks in advance.
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: Menu doesn't work

Post by John - Tracker Supp »

Can you advise please your version of MS Office and Windows version

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: Menu doesn't work

Post by John - Tracker Supp »

Hi,

Please note we have located this issue and fixed in build 4.00150 released this weekend.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
Post Reply