Purchased Xchange Editor but "Try" still in corner.

Forum for the PDF-XChange Editor - Free and Licensed Versions

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michael cruz
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Purchased Xchange Editor but "Try" still in corner.

Post by michael cruz »

I purchased the software so that I do not have pages with the "try" in the corners..How to get this gone??
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John - Tracker Supp
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by John - Tracker Supp »

You should have received a serial number which needs to be copy/pasted from the purchase email into the Editor (or Viewer) - in the Editor this is available from the 'Help menu'

If you still have problems - please email support@pdf-xchange.com

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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Tracker Support
http://www.tracker-software.com
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David.P
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by David.P »

I also still get the "Trial" watermark. I used my PDF-XChange Viewer Pro registration number and pasted it into the registration field in PDF-XChange Editor.

Or is my Viewer Pro registration not valid for the Editor?

Regards David.P
David.P
PDF-XChange Pro
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John - Tracker Supp
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by John - Tracker Supp »

Please send your license info to support@pdf-xchange.com David and we will be happy to advise - please don't post here

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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Paul - Tracker Supp
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by Paul - Tracker Supp »

also David,

it depends when you bought your Viewer license. See this: https://www.pdf-xchange.com/company/new ... s/view/127
if you have purchased PDF-XChange PRO, PDF-Tools or the PDF-XChange Viewer and your license was issued after Jan 1st 2012 - your serial number is valid and will function in the Editor
It could be as simple as being too old.

Again, as John said - do not post serial keys on the forum or we will be forced to block them.

hth
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Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
manjushree palit
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by manjushree palit »

I just purchased the PDF-Xchange Editor and when I tried to combine pdf pages and save them the demo labels appear on my saved pdf document. I tried to go to the help and copy pasted the Key code but that did not work.

Help please I have a submission and need help immediately.
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Tracker Supp-Stefan
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by Tracker Supp-Stefan »

Hello manjushree palit,

Please make sure you are copy/pasting the key correctly and that there are no white spaces before/after the key when you paste it in the Editor and all should be well.

Regards,
Stefan
michael cruz
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by michael cruz »

I still have not been successful in getting the water marks off my editor. I wish I could get a refund for the software. I am not impressed with it.
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Tracker Supp-Stefan
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by Tracker Supp-Stefan »

Hi Michael,

If you e-mail us your license key or order number (please do NOT post them here) - we would be happy to assist further!

Regards,
Stefan
MaciekRyd
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by MaciekRyd »

Hi,
I am still having the same problem. Purchased PDF Xchange Pro then installed and using PDF Xchange Editor and in the process of joining documents, after Save it turns out that watermark gets on.
Version: PDF-XChange Editor 3.0 Build 305, Oct 21 2013)
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Tracker Supp-Stefan
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Re: Purchased Xchange Editor but "Try" still in corner.

Post by Tracker Supp-Stefan »

Hello MaciekRyd,

Please e-mail us at support@pdf-xchange.com with your order number or license key and we will help you get that resolved.
Please do NOT post any license information here in the forums!

Regards,
Stefan