Bug report: Highlight spans multi lines (308.1)

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bob_sun
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Bug report: Highlight spans multi lines (308.1)

Post by bob_sun »

Hello,

I think this is a problem originated/associated with the editing functionality of the editor.

In some PDF documents, I found that “HIGHLIGHT” “UNDERLINE” “STRIKETHROUGH” all incorrectly recognizes line heights, so that instead of highlighting (or the other two) the correct selection, it spans multiple lines, like 2 lines or 3 lines; for UNDERINE or STRIKETHROUGH we have different thickness of the annotation.

I have tested it with viewer (v2.5, build 214.2) and it does not have the problem with the same documents.


Bob
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Tracker Supp-Stefan
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Re: Bug report: Highlight spans multi lines (308.1)

Post by Tracker Supp-Stefan »

Hello Bob,

The current latest build is 308.2 so can you please update to that first:
https://www.pdf-xchange.com/product/pdf-xchange-editor
And if still experiencing the same problem - please attach a sample file here so that we can test at our end.

Regards,
Stefan
bob_sun
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Re: Bug report: Highlight spans multi lines (308.1)

Post by bob_sun »

The problem exist with 308.2

Please compare it with the viewer (rendering artifacts, HIGHTLIGHT, UNDERLINE, STRIKETHROUGH).
Attachments
test_multiLine render error.pdf
(62.37 KiB) Downloaded 157 times
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Will - Tracker Supp
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Re: Bug report: Highlight spans multi lines (308.1)

Post by Will - Tracker Supp »

Hi Bob,

Thanks for the post - from what I can see, no PDF Reader is doing this 100% correctly, but I agree that the Editor seems to be even further off.

I've made an internal Development ticket for this issue (2586). Appreciate your continued patience!

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
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Tracker Software Products Ltd.
http://www.tracker-software.com
bob_sun
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Re: Bug report: Highlight spans multi lines (308.1)

Post by bob_sun »

Will,

Thanks!
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Will - Tracker Supp
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Re: Bug report: Highlight spans multi lines (308.1)

Post by Will - Tracker Supp »

Not a problem, Bob :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
bob_sun
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Re: Bug report: Highlight spans multi lines (308.1)

Post by bob_sun »

Hello,

For building 309, this bug remains, please test with the above attached file.

I do noticed like full screen is added, this is awesome.


Bob
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Re: Bug report: Highlight spans multi lines (308.1)

Post by Will - Tracker Supp »

Hi Bob,

I've made a note and will pass this along.

I'm glad that you're liking the Fullscreen though :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
bob_sun
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Re: Bug report: Highlight spans multi lines (308.1)

Post by bob_sun »

Dear Will,

I strongly suggest this be solved with priority~

Bob
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Re: Bug report: Highlight spans multi lines (308.1)

Post by Tracker Supp-Stefan »

Hi Bob,

I am afraid that the ticket for this problem:
#2586: Highlight in Editor spans multiple lines
Is also not yet resolved.

Regards,
Stefan
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