Bug report: Highlight spans multi lines (308.1)
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
Bug report: Highlight spans multi lines (308.1)
Hello,
I think this is a problem originated/associated with the editing functionality of the editor.
In some PDF documents, I found that “HIGHLIGHT” “UNDERLINE” “STRIKETHROUGH” all incorrectly recognizes line heights, so that instead of highlighting (or the other two) the correct selection, it spans multiple lines, like 2 lines or 3 lines; for UNDERINE or STRIKETHROUGH we have different thickness of the annotation.
I have tested it with viewer (v2.5, build 214.2) and it does not have the problem with the same documents.
Bob
I think this is a problem originated/associated with the editing functionality of the editor.
In some PDF documents, I found that “HIGHLIGHT” “UNDERLINE” “STRIKETHROUGH” all incorrectly recognizes line heights, so that instead of highlighting (or the other two) the correct selection, it spans multiple lines, like 2 lines or 3 lines; for UNDERINE or STRIKETHROUGH we have different thickness of the annotation.
I have tested it with viewer (v2.5, build 214.2) and it does not have the problem with the same documents.
Bob
- Tracker Supp-Stefan
- Site Admin
- Posts: 17906
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Bug report: Highlight spans multi lines (308.1)
Hello Bob,
The current latest build is 308.2 so can you please update to that first:
https://www.pdf-xchange.com/product/pdf-xchange-editor
And if still experiencing the same problem - please attach a sample file here so that we can test at our end.
Regards,
Stefan
The current latest build is 308.2 so can you please update to that first:
https://www.pdf-xchange.com/product/pdf-xchange-editor
And if still experiencing the same problem - please attach a sample file here so that we can test at our end.
Regards,
Stefan
Re: Bug report: Highlight spans multi lines (308.1)
The problem exist with 308.2
Please compare it with the viewer (rendering artifacts, HIGHTLIGHT, UNDERLINE, STRIKETHROUGH).
Please compare it with the viewer (rendering artifacts, HIGHTLIGHT, UNDERLINE, STRIKETHROUGH).
- Attachments
-
- test_multiLine render error.pdf
- (62.37 KiB) Downloaded 157 times
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: Bug report: Highlight spans multi lines (308.1)
Hi Bob,
Thanks for the post - from what I can see, no PDF Reader is doing this 100% correctly, but I agree that the Editor seems to be even further off.
I've made an internal Development ticket for this issue (2586). Appreciate your continued patience!
Cheers,
Thanks for the post - from what I can see, no PDF Reader is doing this 100% correctly, but I agree that the Editor seems to be even further off.
I've made an internal Development ticket for this issue (2586). Appreciate your continued patience!
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Bug report: Highlight spans multi lines (308.1)
Will,
Thanks!
Thanks!
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: Bug report: Highlight spans multi lines (308.1)
Not a problem, Bob
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Bug report: Highlight spans multi lines (308.1)
Hello,
For building 309, this bug remains, please test with the above attached file.
I do noticed like full screen is added, this is awesome.
Bob
For building 309, this bug remains, please test with the above attached file.
I do noticed like full screen is added, this is awesome.
Bob
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: Bug report: Highlight spans multi lines (308.1)
Hi Bob,
I've made a note and will pass this along.
I'm glad that you're liking the Fullscreen though
I've made a note and will pass this along.
I'm glad that you're liking the Fullscreen though
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Bug report: Highlight spans multi lines (308.1)
Dear Will,
I strongly suggest this be solved with priority~
Bob
I strongly suggest this be solved with priority~
Bob
- Tracker Supp-Stefan
- Site Admin
- Posts: 17906
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Bug report: Highlight spans multi lines (308.1)
Hi Bob,
I am afraid that the ticket for this problem:
#2586: Highlight in Editor spans multiple lines
Is also not yet resolved.
Regards,
Stefan
I am afraid that the ticket for this problem:
#2586: Highlight in Editor spans multiple lines
Is also not yet resolved.
Regards,
Stefan