It seems that V.5.5.312 has some significant problems (e.g., https://forum.pdf-xchange.com/ ... 62&t=23153, https://forum.pdf-xchange.com/ ... 62&t=23192, https://forum.pdf-xchange.com/ ... 62&t=23200).
Is there an ETA on build 313?
ETA on service release of build V.5.5.313
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Re: ETA on service release of build V.5.5.313
Hi,
Build 312.1 was released late last night and resolves most issues - including those you highlight with the exception of the issue for the user with a PC and incompatible graphics cards using Win XP and this is unresolvable - the user needs to update his equipment as many graphics intensive applications will suffer the same or similar problems ..
Build 312.1 was released late last night and resolves most issues - including those you highlight with the exception of the issue for the user with a PC and incompatible graphics cards using Win XP and this is unresolvable - the user needs to update his equipment as many graphics intensive applications will suffer the same or similar problems ..
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
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Tracker Support
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Tracker Support
http://www.tracker-software.com
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Re: ETA on service release of build V.5.5.313
With my OS (Windows 7 Professionnal) and an updated graphic card (NVIDIA 8600GTS 9.18.13.4052), I still have problems with PDF edition 312.1: most graphical functions are wrong. Don't you have a solution?
- John - Tracker Supp
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Re: ETA on service release of build V.5.5.313
Hi,
we cannot reproduce the problem and don't have any equipment here that is of the same spec as you report - so therefore we cannot reproduce/offer suggestions - however if you are prepared to allow us remote access to your machine we would be pleased to take a look and advise what can be done and would even be prepared to make changes to the application if possible to work around issues -
If this is acceptable to you - please advise a couple of dates/times that would be agreeable and we will co-ordinate on how to proceed.
Thanks
we cannot reproduce the problem and don't have any equipment here that is of the same spec as you report - so therefore we cannot reproduce/offer suggestions - however if you are prepared to allow us remote access to your machine we would be pleased to take a look and advise what can be done and would even be prepared to make changes to the application if possible to work around issues -
being the important factor here.if possible
If this is acceptable to you - please advise a couple of dates/times that would be agreeable and we will co-ordinate on how to proceed.
Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com