ETA on service release of build V.5.5.313

[bqxmprij]

It seems that V.5.5.312 has some significant problems (e.g., https://forum.pdf-xchange.com/ ... 62&t=23153, https://forum.pdf-xchange.com/ ... 62&t=23192, https://forum.pdf-xchange.com/ ... 62&t=23200).

Is there an ETA on build 313?

[John - Tracker Supp]

Hi,

Build 312.1 was released late last night and resolves most issues - including those you highlight with the exception of the issue for the user with a PC and incompatible graphics cards using Win XP and this is unresolvable - the user needs to update his equipment as many graphics intensive applications will suffer the same or similar problems ..

[claude belzile]

With my OS (Windows 7 Professionnal) and an updated graphic card (NVIDIA 8600GTS 9.18.13.4052), I still have problems with PDF edition 312.1: most graphical functions are wrong. Don't you have a solution?

[John - Tracker Supp]

Hi,

we cannot reproduce the problem and don't have any equipment here that is of the same spec as you report - so therefore we cannot reproduce/offer suggestions - however if you are prepared to allow us remote access to your machine we would be pleased to take a look and advise what can be done and would even be prepared to make changes to the application if possible to work around issues -

if possible

being the important factor here.

If this is acceptable to you - please advise a couple of dates/times that would be agreeable and we will co-ordinate on how to proceed.

Thanks