stamp gradient fill showing as black SOLVED

[pmcnulty]

I have a dynamic stamp that when I add it to the page the gradient fill shows up as black. Have attached a copy of the stamp and an image of what I get

[Radi - Tracker Supp]

Hi pmcnulty,

Thanks for your post.

I used your stamp on a random PDF file and was able to place it successfully without the black background.
Could you please let us know if you experience this behaviour in all PDF files you place this stamp or just a particular one?

If it is the latter, please do send us this file so we can test it on our end. If you do not wish to post the file on a public forum, please send it to support@pdf-xchange.com.

If you experience this problem with all PDF files, please check your Editor's version (Help -> About) and if you are not using the latest one (build 322.3) - update the Editor.

You can always find the latest version of our product here:
https://www.pdf-xchange.com/product/downloads

Regards,
Radi

[pmcnulty]

Hi Radi

Updated the software to version 322.3 it was on 322.0 but no longer have the issue.

Cheers
Pete

[Radi - Tracker Supp]

Hi pmcnulty,

I'm happy I was able to help.

Regards,
Radi