ansarada secure document

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bynkook
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Joined: Wed May 24, 2017 3:34 am

ansarada secure document

Post by bynkook »

I can not open secure document created by ansarada policy(I think it is DRM protection). any help? Adobe reader has no problem to open the pdf.
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Will - Tracker Supp
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Re: ansarada secure document

Post by Will - Tracker Supp »

Hi bynkook,

Thanks for the post - Can you supply any sample document for us to look at? You're welcome to email it to us at support@pdf-xchange.com if you don't want to post it here, just please be sure to include a link back to this topic for reference.

I suspect that it's a closed format security handler designed to work only with Adobe. If that's the case, then there is little to nothing that we can do to help.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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