Hello,
This week, I decided to be more active in this forum and I've meant for a while to report that, at least for the last months, I've noticed that when you click on the File menu, you don't get all the options and you need to click again on an arrow to display the last three elements, including "Exit". I'm currently using PDF Xchange Editor 6.0.322.4.
I apologize if there's already a thread about this, but there are times, especially if English isn't your native language, when you're not sure how to search for something.
Thank you in advance for your help.
Edit: I forgot to add that my screen resolution is 1366x768 on a 15.6-inch display. The Windows interface is at 100%.
File menu (some options are not displayed)
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
- Patrick-Tracker Supp
- Site Admin
- Posts: 1645
- Joined: Thu Mar 27, 2014 6:14 pm
- Location: Vancouver Island
- Contact:
Re: File menu (some options are not displayed)
Hello vivadavid,
Thank you for your post. I am afraid that this is most likely due to your screen resolution. Because the space needed for that menu exceeds the space available on screen, the menu is collapsed. That being said, it looks to me like this could be improved because there appears to be plenty of room for those three items there.
I've reported this to the dev team for investigation.
Thank you for your patience and understanding.
Cheers!
Thank you for your post. I am afraid that this is most likely due to your screen resolution. Because the space needed for that menu exceeds the space available on screen, the menu is collapsed. That being said, it looks to me like this could be improved because there appears to be plenty of room for those three items there.
I've reported this to the dev team for investigation.
Thank you for your patience and understanding.
Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
- Patrick-Tracker Supp
- Site Admin
- Posts: 1645
- Joined: Thu Mar 27, 2014 6:14 pm
- Location: Vancouver Island
- Contact:
Re: File menu (some options are not displayed)
**Update**
I've heard back from the development team regarding this issue. It seems this is reproducible when using a larger custom font size for the UI. I have just been informed that this issue has been fixed for the next build release. The next build should be less than 2 weeks away.
Thank you!
I've heard back from the development team regarding this issue. It seems this is reproducible when using a larger custom font size for the UI. I have just been informed that this issue has been fixed for the next build release. The next build should be less than 2 weeks away.
Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Re: File menu (some options are not displayed)
Hello, Patrick,
That's excellent news: thank you for this quick solution! My two main concerns about PDF Xchange Editor (settings export and the interface) have been sorted out then.
Have a nice weekend!
That's excellent news: thank you for this quick solution! My two main concerns about PDF Xchange Editor (settings export and the interface) have been sorted out then.
Have a nice weekend!
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: File menu (some options are not displayed)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: File menu (some options are not displayed)
Hello,
I confirm the problem has been fixed in version 6.0.322.5: thank you!
Regards,
David
I confirm the problem has been fixed in version 6.0.322.5: thank you!
Regards,
David
- Tracker Supp-Stefan
- Site Admin
- Posts: 17824
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact: