Print is always black & white

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kidmar
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Posts: 3
Joined: Wed Jun 28, 2017 7:47 am

Print is always black & white

Post by kidmar »

Hi.
I'm using the latest version of the PDF-Xchange Editor.
My problem is that when I try to print a pdf that has colors, the preview (and the printed page) is in greyscale.
I found that the cause is an option that I can find in the print dialog:

Code: Select all

Advanced print options -> More... -> Rendering options -> Color override
This setting is set to "Monocrome". If I change it to "Auto" everything works ok.
I don't know why I have to do it everytime I try to print. Shouldn't "Auto" be the default?
This option gets reset to "Monocrome" event if I don't close PDF-Xchange and I just try to print the document again.

Attached you can find an image of the option I'm talking about.
Thank you for any help
Attachments
PDF_Xchange_Option.jpg
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Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
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Re: Print is always black & white

Post by Will - Tracker Supp »

Hi kidmar,

Thanks for the post - Can you please advise on the build of the Editor you are using? This can be found under Help --> About.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
kidmar
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Posts: 3
Joined: Wed Jun 28, 2017 7:47 am

Re: Print is always black & white

Post by kidmar »

Sorry forgot to write it.
It's 6.0 322.4
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Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Print is always black & white

Post by Will - Tracker Supp »

Hi kidmar,

Thanks for the info. - Do you have any anti-virus or registry cleaners running? If so, please try disabling them. I don't see this here and from your description it seems like something may be blocking our ability to write settings to the registry.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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