Hello,
the editor shows brown- instead of greyscale.
Screenie here:
I tried a new install, several options in the colormanaging-dialog, nothing happens.
Greyscale is correct in Adobe Reader and in explorer preview...
Greyscale is also correct on other identical machine...
Any hint for me ?
Thanks
Heiko
brown instead of grey SOLVED
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
-
- User
- Posts: 7
- Joined: Wed Aug 26, 2015 8:26 am
-
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
Re: brown instead of grey
Hi Heiko,
Thanks for the post - Please send the PDF that you're seeing this with. If you don't want to upload it to our public forums, please send it directly to support@pdf-xchange.com with a link back to this topic, for reference.
Thanks,
Thanks for the post - Please send the PDF that you're seeing this with. If you don't want to upload it to our public forums, please send it directly to support@pdf-xchange.com with a link back to this topic, for reference.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
-
- User
- Posts: 7
- Joined: Wed Aug 26, 2015 8:26 am
Re: brown instead of grey
file is sent per mail !
Thanks !
Thanks !
-
- Site Admin
- Posts: 17949
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
Re: brown instead of grey
Hi Heiko,
Thanks for the sample file.
I suspect the Colour rendering options are causing this effect, so please do change them as per the instructions I sent to you over e-mail and let us know if that helps!
Regards,
Stefan
Thanks for the sample file.
I suspect the Colour rendering options are causing this effect, so please do change them as per the instructions I sent to you over e-mail and let us know if that helps!
Regards,
Stefan
-
- User
- Posts: 7
- Joined: Wed Aug 26, 2015 8:26 am
Re: brown instead of grey SOLVED
Thanks Stefan,
we solved the prob after a while email-chatting with you like this
(for all the others out there searching the forum):
An optional windows update for the Samsung monitor 'infected' the Windows-Colour-Management.
If you delete the link to the profie in the dialog everything is fine again.
Best regards
Heiko
we solved the prob after a while email-chatting with you like this
(for all the others out there searching the forum):
An optional windows update for the Samsung monitor 'infected' the Windows-Colour-Management.
If you delete the link to the profie in the dialog everything is fine again.
Best regards
Heiko
-
- Site Admin
- Posts: 17949
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
Re: brown instead of grey
Glad we resolved this Heiko!
And thanks for sharing your solution - hope it will be userul to someone else too!
Regards,
Stefan
And thanks for sharing your solution - hope it will be userul to someone else too!
Regards,
Stefan