Chinese character can't be displayed correctly.

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
CharlesChen
User
Posts: 2
Joined: Tue Mar 31, 2015 1:37 am

Chinese character can't be displayed correctly.

Post by CharlesChen »

Dear PDF Xchange Editor Team,

Please refer to the attachment, the picture shows those Chinese characters are broken in flow-chart, this problem exists ever since.

The Chinese FONT is called "DLCKaiMedium", the same PDF is working fine with Adobe Acrobat Reader.

Please fix it.

Best regards,

Charles
Attachments
Broken TEXT.jpg
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Chinese character can't be displayed correctly.

Post by Will - Tracker Supp »

Hi Charles,

Thanks for the post - Please provide the document that you are seeing this with. If you don't want to upload it to our forums, please send it directly to support@pdf-xchange.com with a link back to this topic for reference.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
CharlesChen
User
Posts: 2
Joined: Tue Mar 31, 2015 1:37 am

Re: Chinese character can't be displayed correctly.

Post by CharlesChen »

Will - Tracker Supp wrote:Hi Charles,

Thanks for the post - Please provide the document that you are seeing this with. If you don't want to upload it to our forums, please send it directly to support@pdf-xchange.com with a link back to this topic for reference.

Thanks,
Document has already been sent to the said email address, please help fix the problem, thank you very much.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Chinese character can't be displayed correctly.

Post by Will - Tracker Supp »

Hi Charles,

Thanks for sending that - I've reproduced the issue here and have created an internal development ticket to track the progress of the issue. The ticket number, for reference, is RT-3996.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Post Reply