Hey,
I have a Problem with PDF-Xchange PRO Editor (latest Version) on a Win 7 Machine.
When opening multiple PDFs in Outlook the XChange Editor Windows gets eventually Black.
I´ve already done a clean Install of the Programm.
Adobe Reader works without any Problems.
It seems like the Problem accured after a Windows Update.
Black Window/Display Bugs SOLVED
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Re: Black Window/Display Bugs
Hi fuzzyLogic,
Thanks for the post - Can you please send a screen-shot that demonstrates what you're seeing?
Thanks,
Thanks for the post - Can you please send a screen-shot that demonstrates what you're seeing?
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
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Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Black Window/Display Bugs
Unfortunately I dont have access to the machine atm.
The XChange Editor Pops up, showing Toolbar etc correctly but Content of the PDF is just a Black Window.
I forgot to mention: Its Dual Monitor Machine.
The XChange Editor Pops up, showing Toolbar etc correctly but Content of the PDF is just a Black Window.
I forgot to mention: Its Dual Monitor Machine.
- Will - Tracker Supp
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Re: Black Window/Display Bugs SOLVED
Hi fuzzyLogic,
Please make sure that you are using Build 322.7 (Help --> About), as we implemented a workaround for a Microsoft bug introduced with update KB4034664.
Thanks,
Please make sure that you are using Build 322.7 (Help --> About), as we implemented a workaround for a Microsoft bug introduced with update KB4034664.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- Joined: Thu Aug 10, 2017 11:55 am
Re: Black Window/Display Bugs
The Update fixed the Problem.
Thanks for the quick respond!
Thanks for the quick respond!
- Will - Tracker Supp
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Re: Black Window/Display Bugs
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com