we've tried to use two different email provider but we are unable to send a pdf automatically. We need for our customer a solution to send pdfs unattended to a predefined email address. is it a limitation in the evaluation version? is there an error log somewhere btw it would be nice to have a test settings button in the email form
Hi Stefan the smtp settings are working with outlook etc we used the print testpage function in windows an we've done the testing with notepad. no error but also no email in the inbox. so its really hard to troubleshoot(thats why i've asked for a logfile)
Tracker Supp-Stefan wrote:
Are you trying to use our end user Editor - or some other product? Have you set up the SMTP settings properly and does another product work correctly with the same?
Hi, if you don't mind, could you test: Port "465" with connection security "SSL/TLS" or "587" with "STARTTLS" as these are the default ports for SMTP servers. Your combination of port/protocol is unusual...