No additional language support?

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RHelenius
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Joined: Tue Aug 23, 2016 6:50 am

No additional language support?

Post by RHelenius »

Hi tracker-software,

We have recently updated our global license of your software and we wanted to use the OCR Pages function.

We have the 4 default languages available. When downloading and installing the European language pack we don't get additional languages.

Might this be because of license restrictions?

Best regards
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Radi - Tracker Supp
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Joined: Tue Mar 03, 2015 12:46 pm

Re: No additional language support?

Post by Radi - Tracker Supp »

Hi RHelenius,

Welcome to the forum!

The additional languages are installed by default in the Editor's folder. If you would like to use them in PDF Tools, you would have to copy the desired OCR language files manually.
Just copy the files from C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages
And place them in C:\Program Files\Tracker Software\PDF Tools V6\PluginsData\OCRLanguages (PDF Tools must be closed).
The next time you start PDF Tools, all copied OCR languages should be available to use.

Regards,
Radi
RHelenius
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Posts: 2
Joined: Tue Aug 23, 2016 6:50 am

Re: No additional language support?

Post by RHelenius »

EDIT: Nevermind. I must have checked the wrong language. Corrected the translation.


Okay great, that works.

Hope there is an update that makes the installer update both folders.

Now the next question. Is there any difference in actual language packs? I seems the documents I tried to use the OCR Tool on gave the EXACT same output for both the English and Danish version.

See attached document.

Code: Select all

Danish:

vej, bre eg færge
fri klrselsgedtgerelse omfatter ikke udgifter til færgebillette
ve'ls- eller breafåifter. Derfor kan arbe'ldsgiveren vælge at be
arne som udlæg efter regning. Det er et krav, at medarbejde
Fer eriginalbilag til arbejdsgiveren.


----------------------------------


English:

we], bra 0g faarge
fri klrselsgndtgarelse umfatter ikke udgifter til f$rgebillette
ve'ls- eller broafgifter. Derfnr kan arbe'ldsgiveren vaelge at be
arne 50m udlaeg after regning. Det er et krav, at medarbejde
“er originalbilag til arbejdsgiveren.

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Radi - Tracker Supp
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Re: No additional language support?

Post by Radi - Tracker Supp »

Hi RHelenius,

I'll report the current installation behaviour to our developers.

Regards,
Radi
afh
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Posts: 8
Joined: Thu Dec 16, 2010 10:16 am
Location: Luxembourg

Re: No additional language support?

Post by afh »

Radi - Tracker Supp wrote:Hi RHelenius,
Just copy the files from C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages
And place them in C:\Program Files\Tracker Software\PDF Tools V6\PluginsData\OCRLanguages (PDF Tools must be closed).
The next time you start PDF Tools, all copied OCR languages should be available to use.
Radi
I have just had this problem and this solved it. But installing languages with "OCRAdditionalLangsEU.exe" downloaded from your site should solve this problem without manual intervention (also I couldn't find anything in help, maybe I missed it).
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Will - Tracker Supp
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Location: London, UK
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Re: No additional language support?

Post by Will - Tracker Supp »

Hi afh,

Thanks for the post - I'll bring this up at our next meeting.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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