Dear Sir,
When i use PDF-XChange Editor Open file will show the black shadow,But this will not happen when using another PDF viewer,
Please tell me how to troubleshoot the problem, thanks
Use PDF-XChange Editor Open file show the black shadow
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Use PDF-XChange Editor Open file show the black shadow
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Re: Use PDF-XChange Editor Open file show the black shadow
Hello Ethan.huang ,
Welcome to the Forum!
You can use the Recompress image function on the 5 image objects in your document: This will update compression from JPEG 2000.
From what we tested this is the case with most other PDF Editors and Browsers.
I have forwarded this to the development team for further investigation.
Welcome to the Forum!
You can use the Recompress image function on the 5 image objects in your document: This will update compression from JPEG 2000.
From what we tested this is the case with most other PDF Editors and Browsers.
I have forwarded this to the development team for further investigation.
You do not have the required permissions to view the files attached to this post.
Best regards,
Jordan
Jordan
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Re: Use PDF-XChange Editor Open file show the black shadow
Hi Jordan
thanks your help, could you tell me how to open the window like you show that?
thanks
thanks your help, could you tell me how to open the window like you show that?
thanks
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Re: Use PDF-XChange Editor Open file show the black shadow
Hello Ethan.huang,
I am opening our Content Pane in order to see all objects that are in your document - you can open it from View >> Panes >> Content: Or directly from this Icon on the left side: After that you can see what I was showing in my previous post.
Maybe I have to note that you can select multiple objects ( images in this case) using the Ctrl ( one by one ) or Shift ( continues selection) .
I am opening our Content Pane in order to see all objects that are in your document - you can open it from View >> Panes >> Content: Or directly from this Icon on the left side: After that you can see what I was showing in my previous post.
Maybe I have to note that you can select multiple objects ( images in this case) using the Ctrl ( one by one ) or Shift ( continues selection) .
You do not have the required permissions to view the files attached to this post.
Best regards,
Jordan
Jordan
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Re: Use PDF-XChange Editor Open file show the black shadow
Hi Jordan
It' will fix my problom, many thanks your help!
have nice day
It' will fix my problom, many thanks your help!
have nice day
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Re: Use PDF-XChange Editor Open file show the black shadow
Hello Ethan.huang,
I hope you are doing well.
I just wanted to inform you that we have created a ticket in our system regarding this issue:
#6761: Images JPEG2000 displayed as negatives
And we are expected to add a fix with our next build so you will not have to recompress any other images of this type.
I hope you are doing well.
I just wanted to inform you that we have created a ticket in our system regarding this issue:
#6761: Images JPEG2000 displayed as negatives
And we are expected to add a fix with our next build so you will not have to recompress any other images of this type.
Best regards,
Jordan
Jordan
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Re: Use PDF-XChange Editor Open file show the black shadow
Hello Ethan.huang,
The ticket has just been marked as resolved, and the fix will be available in the next build of our products (I do not have an exact date yet).
The ticket has just been marked as resolved, and the fix will be available in the next build of our products (I do not have an exact date yet).
Best regards,
Jordan
Jordan