Upgrade problem

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kiwintok
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Posts: 2
Joined: Wed Jan 07, 2009 10:06 am

Upgrade problem

Post by kiwintok »

Hi,

Happy New Year to all,

I have been running PDF-XChange on my Vista 64 for some time without issue. However in the recent upgrade - 2.0 (build 39.2) to 2.0.40.5 I get notified of the upgrade, complete the download and the install starts. However I get a message about " Unsupported 16-bit application..... etc etc please contact the software vendor to ask if 64-bit compatible version is available".

I have not seen this before, appreciate any suggestions

Kiwintok
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Ivan - Tracker Software
Site Admin
Posts: 3556
Joined: Thu Jul 08, 2004 10:36 pm
Location: Vancouver Island - Canada

Re: Upgrade problem

Post by Ivan - Tracker Software »

Please download manualy complete installation from our site.

or this direct link :

https://www.pdf-xchange.com/PDFXVwer.zip

It is always good periodically to fully uninstall/reboot/restart after a prolonged period of updates and I would suggest this may be a good time to do so.

HTH
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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kiwintok
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Posts: 2
Joined: Wed Jan 07, 2009 10:06 am

Re: Upgrade problem

Post by kiwintok »

This worked, should have thought of it first.... :? :?

Regards Kiwintok
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andreasm1982
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Posts: 94
Joined: Sat Jan 19, 2008 12:51 pm
Location: Germany

Re: Upgrade problem

Post by andreasm1982 »

I often wonder about such issues. What exactly could be the reason?
Isn't it possible to program applications in that way, that updating would work in any case?

Just a question :)
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