Lite Driver Install Defaults
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Lite Driver Install Defaults
I have a special license to distribute the Lite 5.0 driver.
In 4.0, I was able to uncheck the RunApp option by default when installing the driver by setting a registry value.
How to do I uncheck the RunApp option during my default install of the Lite 5.0 driver? It looks like 5.0 does the registry entries differently.
--Jeff
In 4.0, I was able to uncheck the RunApp option by default when installing the driver by setting a registry value.
How to do I uncheck the RunApp option during my default install of the Lite 5.0 driver? It looks like 5.0 does the registry entries differently.
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
With V5 there would be such a checkbox for each profile:
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\{UNIQUE_NAME}\Data\Save\RunApp = "1" by default.
Regards,
Stefan
With V5 there would be such a checkbox for each profile:
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\{UNIQUE_NAME}\Data\Save\RunApp = "1" by default.
Regards,
Stefan
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Re: Lite Driver Install Defaults
Where do I get the {UNIQUE_NAME}?
In 4.0, it used to be just the Printer name I chose to use with the /PName switch.
Also, every time I manually change a setting in the Lite Driver, the registry seems to create a new {UNIQUE_NAME}. And the value in the Save key seems to be "i.RunApp" not "RunApp".
Lastly, is there a user guide or something that details all the command line options for installing the lite driver?
--Jeff
In 4.0, it used to be just the Printer name I chose to use with the /PName switch.
Also, every time I manually change a setting in the Lite Driver, the registry seems to create a new {UNIQUE_NAME}. And the value in the Save key seems to be "i.RunApp" not "RunApp".
Lastly, is there a user guide or something that details all the command line options for installing the lite driver?
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
Just after the printer installation you will have only single profile entry under HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\.
Additional 'service' profiles will be created with time to reflect the fact that some applications store printer settings (devmode) separately.
Just after the printer installation you will have only single profile entry under HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\.
Additional 'service' profiles will be created with time to reflect the fact that some applications store printer settings (devmode) separately.
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Re: Lite Driver Install Defaults
Ok.But is there anyway to know the name of the {UNIQUE_NAME} key, or do I just look for the first subkey under the "All" key and then proceed to set the RunApp value?
With respect to the RunApp value, is it "RunApp" or "i.RunApp"?
Is there an easier way to set this and other default settings during the install?
--Jeff
With respect to the RunApp value, is it "RunApp" or "i.RunApp"?
Is there an easier way to set this and other default settings during the install?
--Jeff
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Re: Lite Driver Install Defaults
There is currently no documented way to know this. But in the upcoming build 311 there will be a special value for this:is there anyway to know the name of the {UNIQUE_NAME} key
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\SystemProfile = {per-user devmode profile GUID}.
Yes. If you do this programmatically then enumerate all the subkeys of the HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All key and set required values under every key to be sure.do I just look for the first subkey under the "All" key and then proceed to set the RunApp value?
It isWith respect to the RunApp value, is it "RunApp" or "i.RunApp"?
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All\{GUID}\Data\Save\i.RunApp
DWORD value.
We are going to implement such a way in build 312.Is there an easier way to set this and other default settings during the install?
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Re: Lite Driver Install Defaults
Is this available now? That is, can I know force the RunApp option to False when I install your Lite Driver?
If so, what Registry Values or otherwise do I need to change?
--Jeff
If so, what Registry Values or otherwise do I need to change?
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
Yes, it is available. See my previous message (I updated it).
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\SystemProfile registry variable contains GUID of the printer data profile that corresponds to per-user printer preferences.
Yes, it is available. See my previous message (I updated it).
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\SystemProfile registry variable contains GUID of the printer data profile that corresponds to per-user printer preferences.
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Re: Lite Driver Install Defaults
Sorry, but I'm not following all this.
In the Registry I see
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All
and then a bunch of GUID keys.
I don't see "SystemProfile".
Also, I don't know what GUID I should set. How do I know what GUID to use?
Is this explained in any more detail in some updated documentation that I don't yet have?
Also, is there a way to pass something in the param string when I execute the installer rather than trying to manually set the Registry Value.
Again, all I want to do is set the RunApp item to False on the first install of the driver.
--Jeff
In the Registry I see
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Lite 5\Printers\Profiles\All
and then a bunch of GUID keys.
I don't see "SystemProfile".
Also, I don't know what GUID I should set. How do I know what GUID to use?
Is this explained in any more detail in some updated documentation that I don't yet have?
Also, is there a way to pass something in the param string when I execute the installer rather than trying to manually set the Registry Value.
Again, all I want to do is set the RunApp item to False on the first install of the driver.
--Jeff
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Re: Lite Driver Install Defaults
The profile subkey in the registry is created after some custom settings have been made to the printer (until then the printer keeps using hadrcoded defaults).
SystemProfile value references a system per-user printer settings profile (i.e. per-user printer preferences) and is generated at run time.
Currently we do not have a straightforward way to override the printer defaults just after the installation.
We are currently working on a significant redesign of this printer. It will include a possibility to setup printer defaults as it was in V4.0.
SystemProfile value references a system per-user printer settings profile (i.e. per-user printer preferences) and is generated at run time.
Currently we do not have a straightforward way to override the printer defaults just after the installation.
We are currently working on a significant redesign of this printer. It will include a possibility to setup printer defaults as it was in V4.0.
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Re: Lite Driver Install Defaults
Ok. When do you estimate this new print driver will be ready? And what build number will it have so I can keep my eyes out for it on your download page?
Thanks.
--Jeff
Thanks.
--Jeff
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Re: Lite Driver Install Defaults
We are aiming for the 2nd half of August Jeff.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
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Best regards
Tracker Support
http://www.tracker-software.com
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Re: Lite Driver Install Defaults
Just checking back on this one to see you now have the ability to set defaults in the v5 lite driver like the v4 driver?
Again, I need to make sure the Run Application After Printing is unchecked when my users first install the v5 Lite driver.
If it is in place, can you point me to the info on how to set it.
Thanks.
--Jeff
Again, I need to make sure the Run Application After Printing is unchecked when my users first install the v5 Lite driver.
If it is in place, can you point me to the info on how to set it.
Thanks.
--Jeff
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Re: Lite Driver Install Defaults
Just wanting to make sure you got my follow up inquiry here?
--Jeff
--Jeff
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Re: Lite Driver Install Defaults
Hello Jeff,
Roman is not in the office this week (annual holidays), I will check up with him again next week for an update.
Regards,
Stefan
Roman is not in the office this week (annual holidays), I will check up with him again next week for an update.
Regards,
Stefan
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Re: Lite Driver Install Defaults
Ok. Thanks.
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Re: Lite Driver Install Defaults
Any news to report on this one?
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Re: Lite Driver Install Defaults
Hi Jeff,
Roman should be back now, so I'll forward this along for his reply.
Thanks,
Roman should be back now, so I'll forward this along for his reply.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Lite Driver Install Defaults
Hi Jeff,
A solution to this problem has been checked in. Although it does not work exactly as in V4 driver, it should be sufficient for your requirements.
If you need it immediately, we can make a special out-of-order build of the Lite driver.
The chances are good that we will finish a Unified/Hybrid PDF-XChange driver for the next bulk release.
In this driver the install defaults will work as in V4.
A solution to this problem has been checked in. Although it does not work exactly as in V4 driver, it should be sufficient for your requirements.
If you need it immediately, we can make a special out-of-order build of the Lite driver.
The chances are good that we will finish a Unified/Hybrid PDF-XChange driver for the next bulk release.
In this driver the install defaults will work as in V4.
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Re: Lite Driver Install Defaults
I can wait. Just let me know when the official release is posted.
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Re: Lite Driver Install Defaults
Hi Jeff,
I suggest we make the build for you now to check it will do as required - to be sure ...
I suggest we make the build for you now to check it will do as required - to be sure ...
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
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Best regards
Tracker Support
http://www.tracker-software.com
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Re: Lite Driver Install Defaults
That's fine. I'd be happy to test it out. Again it's the light driver.
Just let me know when it's ready and where I download it, along with any instructions on how to set values. Again, all I need is to turn off the setting that causes the pdf to be opened by the default pdf app after printing.
Just let me know when it's ready and where I download it, along with any instructions on how to set values. Again, all I need is to turn off the setting that causes the pdf to be opened by the default pdf app after printing.
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Re: Lite Driver Install Defaults
Hi Jeff,
I am preparing a special build for you. The build will be available tomorrow in the morning.
I am preparing a special build for you. The build will be available tomorrow in the morning.
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Re: Lite Driver Install Defaults
Ok. With this new build, will I have to pass code to turn off the RunApp option by default or will this be build into the new installer?
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Re: Lite Driver Install Defaults
Hi Jeff,
No, this will not be built in the installer. You will need a .reg file with necessary setting overrides. I will supply you with a sample .reg file that does specifically what you need - disables RunApp.
No, this will not be built in the installer. You will need a .reg file with necessary setting overrides. I will supply you with a sample .reg file that does specifically what you need - disables RunApp.
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Re: Lite Driver Install Defaults
Ok. But just to confirm the .reg file will disable the RunApp option only on the first install. That is, if the user manually turns it on it after installing, it will stay on and survive a reinstall. Correct?
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Re: Lite Driver Install Defaults
Correct.
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Re: Lite Driver Install Defaults
So far it has tested out nicely. Will this profile structure remain the same going forward?
--Jeff
--Jeff
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Re: Lite Driver Install Defaults
For PDF-XChange Lite Edition - yes. We try to keep setting structure backward compatible.jeffp wrote:Will this profile structure remain the same going forward?
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Re: Lite Driver Install Defaults
One follow up. This Lite Driver seems to be for 64bit OSs only. I've gotten a few reports from users that have 32bit OSs that they get an error during the install.
Are all your version 5 drivers 64bit only? Or do you have an installer that will detect the OSs and install accordingly?
I believe the version 4 driver worked with 32bit OSs didn't it?
--Jeff
Are all your version 5 drivers 64bit only? Or do you have an installer that will detect the OSs and install accordingly?
I believe the version 4 driver worked with 32bit OSs didn't it?
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
PDF-XChange Lite supports both 32- and 64-bit Windows.
Please provide more info about those reports - what is the Windows version (exactly), what is the error specifically (code, message text, screenshot - whatever you have).
PDF-XChange Lite supports both 32- and 64-bit Windows.
Please provide more info about those reports - what is the Windows version (exactly), what is the error specifically (code, message text, screenshot - whatever you have).
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Re: Lite Driver Install Defaults
I'll get the exact details from one of my users, but from what I can recall that I saw it was a Windows 10 32bit machine that was upgraded from Window 7 32bit. User said he has to do 32bit because he works with a lot of old programs that don't run on 64bit Windows.
The error that I recall seeing during the install of what seemed to be both the Lite PDF driver AND the API driver said something about being a 64 bit component and that it wasn't compatible with the OS.
But as I say, I'm trying to get a screen shot of the exact message that displays during the install.
I'm not sure if this is it, but I know that MS changed the way you call in to their APIs to detect whether the OS is Windows 10 or not. We've had issues with this with our program. Unless you have some kind of manifest in your code, anything beyond Windows 7 will appears a Major OS version 6 and Minor OS version 2. I'm not sure if this messes up calls to determine whether the OS is 64bit or not as well.
--Jeff
The error that I recall seeing during the install of what seemed to be both the Lite PDF driver AND the API driver said something about being a 64 bit component and that it wasn't compatible with the OS.
But as I say, I'm trying to get a screen shot of the exact message that displays during the install.
I'm not sure if this is it, but I know that MS changed the way you call in to their APIs to detect whether the OS is Windows 10 or not. We've had issues with this with our program. Unless you have some kind of manifest in your code, anything beyond Windows 7 will appears a Major OS version 6 and Minor OS version 2. I'm not sure if this messes up calls to determine whether the OS is 64bit or not as well.
--Jeff
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Re: Lite Driver Install Defaults
The exact message that pops up when trying to install on Windows7 32bit version is (but I have also seen this on Windows10 32bit):
"This program can only be installed on versions of Windows designed for the following processor architectures: x64"
Looks like your drivers are trying to install the 64bit version on the 32bit OS. It appears to happen on both the Lite driver install and the API driver install.
Let me know if there is a fix for this.
--Jeff
"This program can only be installed on versions of Windows designed for the following processor architectures: x64"
Looks like your drivers are trying to install the 64bit version on the 32bit OS. It appears to happen on both the Lite driver install and the API driver install.
Let me know if there is a fix for this.
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
I cannot reproduce this.
What is the installation stage the message appears at? Could you give me a screenshot?
Is it possible to arrange a remote debug session on a computer where the problem can be reproduced reliably? If it goes for you, please connect me by e-mail and we arrange about suitable time for debugging.
I cannot reproduce this.
What is the installation stage the message appears at? Could you give me a screenshot?
Is it possible to arrange a remote debug session on a computer where the problem can be reproduced reliably? If it goes for you, please connect me by e-mail and we arrange about suitable time for debugging.
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Re: Lite Driver Install Defaults
I'll see what I can arrange. Right now I sent my user build .314 to see if that will install.
We seem to have been getting these reports only after we sent out your build .315.
Let me see what the result of rolling the user back to .314 is first.
--Jeff
We seem to have been getting these reports only after we sent out your build .315.
Let me see what the result of rolling the user back to .314 is first.
--Jeff
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Re: Lite Driver Install Defaults
Trying to setup a remote session with one of my users. What time zone are you in? My user is in Ontario, Canada or the Eastern time zone.
--Jeff
--Jeff
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Re: Lite Driver Install Defaults
Looks like a false alarm. It appears to be something in my code. Sorry about that.
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Re: Lite Driver Install Defaults
No worries Jeff, glad to hear it's resolved!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Lite Driver Install Defaults
Jeff, my time zone (although it seems to be unnecessary now
) is GMT+3 (summer time).
![Smile :)](./images/smilies/icon_smile.gif)
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Re: Lite Driver Install Defaults
Roman,
Another Lite Driver issue just came up.
Here's what my client says. He has the version 5 driver build .315.
"It seems to print from about everything now except our billing from our program Office Tools, Workspace. This program uses crystal reports to create and print invoices. When I print from there I get the “A start doc printer call was not issued” error."
Any ideas on this one? He's open to a remote session if you need to get on his machine. What other info would you like from him?
--Jeff
Another Lite Driver issue just came up.
Here's what my client says. He has the version 5 driver build .315.
"It seems to print from about everything now except our billing from our program Office Tools, Workspace. This program uses crystal reports to create and print invoices. When I print from there I get the “A start doc printer call was not issued” error."
Any ideas on this one? He's open to a remote session if you need to get on his machine. What other info would you like from him?
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
Am I right that the client got this issue after update to build 315?
Anyhow, I think remote session will be the fastest way in this case. Please ask the client to prepare TeamViewer and e-mail me his credentials and a suitable time for the session. I am available from 7:00 AM till 7:00 PM (GMT).
Am I right that the client got this issue after update to build 315?
Anyhow, I think remote session will be the fastest way in this case. Please ask the client to prepare TeamViewer and e-mail me his credentials and a suitable time for the session. I am available from 7:00 AM till 7:00 PM (GMT).
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Re: Lite Driver Install Defaults
His name is Alan Watkins and his email is
Alan@gmcpas.com
I'm not sure if he has TeamViewer or not. He's owns a small accounting practice so may not be the most technical.
He already confirmed that it would be fine for you to remote in.
I'd suggest just sending him an email and setup a time. I'll let him know to expect an email from you.
Does that sound fine?
Alan@gmcpas.com
I'm not sure if he has TeamViewer or not. He's owns a small accounting practice so may not be the most technical.
He already confirmed that it would be fine for you to remote in.
I'd suggest just sending him an email and setup a time. I'll let him know to expect an email from you.
Does that sound fine?
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Re: Lite Driver Install Defaults
Ok, I sent him an e-mail.
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Re: Lite Driver Install Defaults
Were you able to connect with Alan and look at the issue?
--Jeff
--Jeff
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Re: Lite Driver Install Defaults
Hi Jeff,
No. I asked him for a remote session but still no answer.
No. I asked him for a remote session but still no answer.
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Re: Lite Driver Install Defaults
Hi Jeff,
What version of PDF-X Lite does your product of Version 8 include?
Alan says that he started experiencing this issue after v8->v9 upgrade.
What version of PDF-X Lite does your product of Version 8 include?
Alan says that he started experiencing this issue after v8->v9 upgrade.
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Re: Lite Driver Install Defaults
It's the special build you sent me last week to set the i.RunApp option. Version 5 build .315
Our old version 8 program had your version 4 lite driver. Our new version 9 now has your version 5 lite driver.
--Jeff
Our old version 8 program had your version 4 lite driver. Our new version 9 now has your version 5 lite driver.
--Jeff
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Re: Lite Driver Install Defaults
By the way, I recall another support case last week where I had to put your version 4 lite driver back on a computer because they had some internal custom program that was not popping up your SaveAs dialog when printing to your version 5 lite driver.
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Re: Lite Driver Install Defaults
Roman,
I wanted to check in on this issue to see if you found out anything working with my customer.
Also, we are getting multiple reports that with the Lite driver version 5 build .315 when printing to IE11 none of the printer settings seem to be respected. We have an internal machine we can replicate this on if you want to remote in. If so, just ping my partner Jim at jim@lucion.com and he'll let you remote into his machine.
--Jeff
I wanted to check in on this issue to see if you found out anything working with my customer.
Also, we are getting multiple reports that with the Lite driver version 5 build .315 when printing to IE11 none of the printer settings seem to be respected. We have an internal machine we can replicate this on if you want to remote in. If so, just ping my partner Jim at jim@lucion.com and he'll let you remote into his machine.
--Jeff