"Shell Extensions" break "Windows Search" On Visio
Posted: Tue Feb 28, 2017 7:11 pm
Background :
Windows 7 Ultimate (same problem with any version I try) x64
Office 2016 (with Visio)
Inside Visio there is a "shape search" box that leverages "Windows Search" to look for shapes on Visio stencils (This is VERY important for most visio users)
When I install PDF Xchange Viewer (version 2.5 Build 3200 - Feb 6 2017; 09:42:30) with the shell extensions it breaks the search in Visio (with an error message that search is not setup or incrorrectly setup).
At first I did not realize it was from the viewer so I restored a backup from last week and started installing one app at a time to determine it was PDFXchange Viewer.
Next I installed it with various options turned off to finally determine that it was indeed the "Shell Extensions"
Next I restored the current backup and the only change I made was to unregister the x32 shell extension ddl with "regsvr32 /u "C:\program files\Tracker Software\Shell Extensions\Win32\XCShInfo.dll"
Then the Visio search works again. if I re-register that DLL it breaks it again.
I have since left the extensions un registered as the Visio search if required for my work.
It's sad to say that I started a full rebuild of this machine when I discovered this problem the first time, so about 20 hours wasted as all I needed to do was unregister a DLL
Bryan
Windows 7 Ultimate (same problem with any version I try) x64
Office 2016 (with Visio)
Inside Visio there is a "shape search" box that leverages "Windows Search" to look for shapes on Visio stencils (This is VERY important for most visio users)
When I install PDF Xchange Viewer (version 2.5 Build 3200 - Feb 6 2017; 09:42:30) with the shell extensions it breaks the search in Visio (with an error message that search is not setup or incrorrectly setup).
At first I did not realize it was from the viewer so I restored a backup from last week and started installing one app at a time to determine it was PDFXchange Viewer.
Next I installed it with various options turned off to finally determine that it was indeed the "Shell Extensions"
Next I restored the current backup and the only change I made was to unregister the x32 shell extension ddl with "regsvr32 /u "C:\program files\Tracker Software\Shell Extensions\Win32\XCShInfo.dll"
Then the Visio search works again. if I re-register that DLL it breaks it again.
I have since left the extensions un registered as the Visio search if required for my work.
It's sad to say that I started a full rebuild of this machine when I discovered this problem the first time, so about 20 hours wasted as all I needed to do was unregister a DLL
Bryan