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Drawing display issue

Posted: Thu May 18, 2017 6:28 pm
by us3r4it
I create a drawing in Adobe Illustrator and save it as pdf. Then I open it in PDF-XChange Editor and also in Adobe Acrobat. Attached are the the snapshots of what I see using these two softwares.

So, PDF-XChange Editor does not show the drawing properly and it simplifies the line thickness and removes some details. I also tried SumatraPDF and it also shows the drawing properly with correct line thickness and all details.

Is there anyway to get PDF-XChange Editor to show the drawing accurately and not remove any details from them?

Re: Drawing display issue

Posted: Thu May 18, 2017 6:50 pm
by Willy Van Nuffel
Your images are not available to us. Can you please put them in a ZIP file and attach them?

Maybe you can already try to obtain a better display of the images by changing options in PDF-XChange Editor > Edit-menu > Preferences ... > Page Display > Rendering... (button).

Best regards.

Re: Drawing display issue

Posted: Thu May 18, 2017 9:24 pm
by us3r4it
Sorry for the issue with images. I just attached a zip file containing the images.
I already tried the render setting with no luck!

Re: Drawing display issue

Posted: Fri May 19, 2017 12:16 am
by Patrick-Tracker Supp
Hello us3r4it,

Thank you for your post. Could you please post this PDF drawing so that we can investigate this further?

Thank you!

Re: Drawing display issue

Posted: Fri May 19, 2017 2:47 pm
by us3r4it
Sure. it is attached. What do you think?
BTW, I tried it on different machines and they have same issues.

Re: Drawing display issue

Posted: Fri May 19, 2017 4:10 pm
by Arnold
Looks pretty much the same over here in both programs on my computer. Acrobat Professional 7.1.4 and Editor Plus 322.3.

Re: Drawing display issue

Posted: Fri May 19, 2017 7:41 pm
by Patrick-Tracker Supp
Hi All,

This file looks the same to me in Adobe and Editor as well. Please try using [Ctrl]+[5].

This command toggles visible line thickness to 1pt instead of the encoded width. I found this works with your document as well.

Please let us know if this solves the issue.

Thank you!

Re: Drawing display issue

Posted: Fri May 19, 2017 8:15 pm
by us3r4it
Yes, Ctrl-5 does the trick, thank you very much. What is the name of this feature and where is it in the toolbar or main menu?

Thank you very much.

Re: Drawing display issue

Posted: Sat May 20, 2017 12:10 am
by Patrick-Tracker Supp
Hello us3r4it,

The command does not have a menu item. It is named 'Thin Lines'. Command ID: cmd.view.thinLines

Cheers!