Page 1 of 1

Chinese character can't be displayed correctly.

Posted: Sun Aug 13, 2017 9:37 am
by CharlesChen
Dear PDF Xchange Editor Team,

Please refer to the attachment, the picture shows those Chinese characters are broken in flow-chart, this problem exists ever since.

The Chinese FONT is called "DLCKaiMedium", the same PDF is working fine with Adobe Acrobat Reader.

Please fix it.

Best regards,

Charles

Re: Chinese character can't be displayed correctly.

Posted: Sun Aug 13, 2017 6:28 pm
by Will - Tracker Supp
Hi Charles,

Thanks for the post - Please provide the document that you are seeing this with. If you don't want to upload it to our forums, please send it directly to support@pdf-xchange.com with a link back to this topic for reference.

Thanks,

Re: Chinese character can't be displayed correctly.

Posted: Wed Aug 16, 2017 12:21 pm
by CharlesChen
Will - Tracker Supp wrote:Hi Charles,

Thanks for the post - Please provide the document that you are seeing this with. If you don't want to upload it to our forums, please send it directly to support@pdf-xchange.com with a link back to this topic for reference.

Thanks,
Document has already been sent to the said email address, please help fix the problem, thank you very much.

Re: Chinese character can't be displayed correctly.

Posted: Wed Aug 16, 2017 12:39 pm
by Will - Tracker Supp
Hi Charles,

Thanks for sending that - I've reproduced the issue here and have created an internal development ticket to track the progress of the issue. The ticket number, for reference, is RT-3996.

Thanks,