Images from scanned document display incorrectly

mhnestes · Post by **mhnestes** » Mon Feb 11, 2008 8:15 pm

I scanned the attached document on our Xerox WorkCentre 7345 copier at the office. When I open w/ PDF-XChange Viewer (Build 34), there are gray speckled areas behind the images (especially on second page). Using Adobe Reader 8.1.2, it shows correctly (no gray speckled areas). I'd like to use PDF-XChange all the time, but can't if the stuff I scan in won't display right.

Bhikkhu Pesala · Post by **Bhikkhu Pesala** » Mon Feb 11, 2008 9:50 pm

The document looks OK in Adobe Reader 7, too, but Foxit Reader crashes and wants to send an error report to Microsoft.

If I open the file in PagePlus, the grey areas are there in the PDF, so my guess is that PDF-Xchange is not the main problem here, but the software that you're using to produce the PDF. Perhaps there are some options in that software to work around this problem.

mhnestes · Post by **mhnestes** » Tue Feb 12, 2008 1:50 pm

Any idea what type of settings I'm looking for on the copier/scanner?

Tue Feb 12, 2008 2:06 pm

What is strange we can reproduce trouble with build 34, but there are no troubles with build 35. But nothing was changed into decoder for such type of images (JBIG2). Now we are looking what can causes such trouble.

Tue Feb 12, 2008 4:53 pm

Trouble reproduced and fixed. The fix will be available into build 35.

Post by **John - Tracker Supp** » Fri Mar 07, 2008 7:12 pm

HI,

Version 2.035 is now available,

However we reccomend you read this page before installing :

https://www.pdf-xchange.com/forum/v ... php?t=3830