The application crashes when searching a very large number of documents

[Jensen Head]

When I run a search for an exact phrase in a folder that contains 3,200 PDF documents with a total size of 101.5 GB in its subfolders, the PDF-XChange Editor (Plus 10.2.1, build 385 Enhanced OCR) application window disappears after a while of operation. If I re-launch the PDF-XChange Editor and open the search window, its fields display values prior to those used for the last search.

At the time of starting the search, the computer has more than 23 GB of free RAM and approximately 200+ GB of disk space available with a swap file and temporary files.

[Tracker Supp-Stefan]

Hello Jensen Head,

Have you noticed whether the RAM gets used up while the Editor performs the search on these files?
Can you also please confirm you are using the current latest build?

Kind regards,
Stefan

[Jensen Head]

drive.google.com/file/d/1jQLI230y9m-Ze6xMU6V-2_xzRjnpFCyF/view (3 MB) — an hour-long video sped up to 28 seconds showing the search box and the Process Manager RAM tab. The application crashes at the beginning of the second hour of searching. Analyzed files are retouched.

Can you also please confirm you are using the current latest build?

I confirm this. My version is the same as indicated in Version History (pdf-xchange.com/product/pdf-xchange-editor/history).

[TrackerSupp-Daniel]

Hello, Jensen Head

Thank you for that, can I ask you to please follow the Crash dump steps here to record the crash, and send us a copy.
https://www.pdf-xchange.com/knowledgeba ... estigation
As I expect this will be a very large dump, you can upload it here (link will expire in 5 days):
https://files.tracker-software.support/ ... Ewec5SkWp7
Let me know when you have uploaded it, or if the link expires before you can send it.

Kind regards,

[Jensen Head]

I was unable to upload the dump to your hosting, and sent you an email with a link to it uploaded to Google Drive.

[TrackerSupp-Daniel]

Hello, Jensen Head

Thank you for that, It is unfortunate that your upload was blocked from your end, but I am glad that there are alternative methods available. I have shared this file with the Dev team now, and will be back here as soon as we hear word of their investigation.

Kind regards,