Black Background Signature Prints

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Wilbdman
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Posts: 1
Joined: Wed Mar 13, 2024 2:14 am

Black Background Signature Prints

Post by Wilbdman »

I am obligated to utilize ConsignO as my digital signature provider by the regulatory body to which I belong whenever I digitally sign documents. The signature prints with a black background or inverts the black and white colors on the signature only after using ConsignO to sign a document. You can fix this by opening the document in PDF-XChange Editor and printing it to a local printer. I discovered that the complete signature does not print when the "Print Form Fields" is unchecked in the Advanced Print Options.

Does anyone know how to print a paper with a signature on it without the signature colors being reversed or the background being black?
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Tracker Supp-Stefan
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Posts: 17960
Joined: Mon Jan 12, 2009 8:07 am
Location: London

Re: Black Background Signature Prints

Post by Tracker Supp-Stefan »

Hello Wilbdman,

Welcome to our forums!

Can you please go to Help -> About in the Editor and check which build of our Editor is currently installed for you?
I've not heard of such colour issues with the latest build so I want to rule out you using an older one first!

Kind regards,
Stefan