Error print a pdf
Posted: Thu Jul 09, 2009 7:11 am
Hello,
one of our customer is not able to print a pdf created with PDF XChange. The Error message is "Error: undefined offending command q stack". He uses a HP Laserjet 3390. I tried to create the pdf from MS Word using PDF XChange 4.0.0000.0150 and 3.60.0111. Always the same error occurs
If the document is created with acrobat distiller 6.0.1 the document can be printed.
Are there settings I can change to allow our customer to print the pdf?
Regards,
Martin
one of our customer is not able to print a pdf created with PDF XChange. The Error message is "Error: undefined offending command q stack". He uses a HP Laserjet 3390. I tried to create the pdf from MS Word using PDF XChange 4.0.0000.0150 and 3.60.0111. Always the same error occurs
If the document is created with acrobat distiller 6.0.1 the document can be printed.
Are there settings I can change to allow our customer to print the pdf?
Regards,
Martin