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PDF X-Change menu disappearing from Word 2007

Posted: Mon Aug 24, 2009 12:27 pm
by Armin Mutscheller
Hello,

My PDF X-Change menu has disappeared from MS Word 2007 for no apparent reason. I checked under Options in Word an found that the add-on was listed as "Disabled". But whenever I attempt to re-enable it in Word's add-on configuration dialog, and then re-start Word, it just reverts back to "Disabled". I am using PDF X-Change Viewer Build 41.2 - can somebody please help me with this?

Kind regards,
Armin

Re: PDF X-Change menu disappearing from Word 2007

Posted: Mon Aug 24, 2009 4:10 pm
by Corwin - Tracker Sup
Hi Armin,
Have you tried to reinstall PDF-XChange?

Re: PDF X-Change menu disappearing from Word 2007

Posted: Mon Aug 24, 2009 8:36 pm
by John - Tracker Supp
Armin,

A full uninstall - restart - download the latest release from our site and then install is recommended.

Re: PDF X-Change menu disappearing from Word 2007

Posted: Tue Aug 25, 2009 7:48 am
by Armin Mutscheller
The re-install fixed the issue. Thank you very much!

Armin

Re: PDF X-Change menu disappearing from Word 2007

Posted: Tue Aug 25, 2009 6:07 pm
by Chris - Tracker Supp
Our pleasure, :wink: