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PDF from Excel Crash

Posted: Mon Nov 02, 2009 5:27 pm
by manuels
Hi,

I can't create a pdf from excel. Excel crash and deactivate the pdf Add-in.

I attached a excel file whre the problem occur, but I tested other files, the same issue.

Settup:
PDF X-Change PRO 2.0.42.7
PDF Tools 4.0.0.166
Office 2007 Enterprise
Windows 7 Professional

Office and Windows uptodate

Can you reproduce the error?

Thanks for the support.

Best regards
Manuel

Re: PDF from Excel Crash

Posted: Mon Nov 02, 2009 9:55 pm
by John - Tracker Supp
Hi Manuel,

will investigate - can you please advise if you are using 32 or 64 bit Windows 7 ?

Thanks

Re: PDF from Excel Crash

Posted: Tue Nov 03, 2009 7:31 am
by Lzcat - Tracker Supp
Can you upgrade PDF-XChange to version 4.0.168 first? Build 166 has some issues with printing multipage document, maybe this is your case.

Re: PDF from Excel Crash

Posted: Tue Nov 03, 2009 8:44 am
by manuels
Hi,

thanks for the info.
I thought I hav the newest version, becaus I use the Live update. But it seems that PDF-Tools is not inlcuded in Live update.

I test the newer version.

Best regards

Re: PDF from Excel Crash

Posted: Tue Nov 03, 2009 1:18 pm
by manuels
Thanks it works now.

Best regards

Re: PDF from Excel Crash

Posted: Tue Nov 03, 2009 1:45 pm
by Tracker Supp-Stefan
The pleasure is ours :)

Regards,
Stefan