Hi,
we have a strange but rare phenomenon. If we have a PDF that includes comments and you move the mouse on top of a comment, then the author of the comment is shown. Sometimes this little widget does not disappear but is sticky on top of the viewer. If you now click on it you get 100% CPU usage and the viewer hangs unless you manage to move another window on top of this widget. Then CPU usage drops, but the widget is still open. You can then reproduce this effect, just by clicking on the widget again.
I have not found a way to reproduce the effect that the author-widget stays open. It just happens from time to time and then it is extremely annoying and you just get rid of it by closing the document.
Martin
Viewer (42.8) sometimes hangs on annotations
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Re: Viewer (42.8) sometimes hangs on annotations
Hi martin2.
Reproduced using build 2.42.8.
Please update your version to current 2.42.9(or 2.42.10 beta): this issue was fixed already.
Thanks.
Reproduced using build 2.42.8.
Please update your version to current 2.42.9(or 2.42.10 beta): this issue was fixed already.
Thanks.
Vasyl Yaremyn
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.