Viewer (42.8) sometimes hangs on annotations

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martin2
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Joined: Thu May 29, 2008 9:06 am

Viewer (42.8) sometimes hangs on annotations

Post by martin2 »

Hi,

we have a strange but rare phenomenon. If we have a PDF that includes comments and you move the mouse on top of a comment, then the author of the comment is shown. Sometimes this little widget does not disappear but is sticky on top of the viewer. If you now click on it you get 100% CPU usage and the viewer hangs unless you manage to move another window on top of this widget. Then CPU usage drops, but the widget is still open. You can then reproduce this effect, just by clicking on the widget again.

I have not found a way to reproduce the effect that the author-widget stays open. It just happens from time to time and then it is extremely annoying and you just get rid of it by closing the document.

Martin
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Vasyl-Tracker Dev Team
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Re: Viewer (42.8) sometimes hangs on annotations

Post by Vasyl-Tracker Dev Team »

Hi martin2.

Reproduced using build 2.42.8.
Please update your version to current 2.42.9(or 2.42.10 beta): this issue was fixed already.

Thanks.
Vasyl Yaremyn
Tracker Software Products
Project Developer

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