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Rendering problem with emf graphic

Posted: Thu Aug 26, 2010 4:02 pm
by BobM
After importing an emf graphic into an MSWord 2003 document, then pdf'ing it using the PDF Xchange Tool icon in MSWord, the resultant pdf, whilst retaining the vector graphics, did not retain the color information for some of the objects in the image.
It made no difference whether the "Compress graphics" option was selected or not. (Zip file compression was checked).
The .doc & .pdf files are attached.

Is this a known problem or can I pdf the document properly without losing the vector data?

Re: Rendering problem with emf graphic

Posted: Mon Aug 30, 2010 5:32 pm
by John - Tracker Supp
Hi Bob,

Looks like I can replicate the issue found - seems to lose the blue gradient ?

This is with our project manager for the driver products - hope to have a fix soon.

thanks for your Patience

Re: Rendering problem with emf graphic

Posted: Tue Aug 31, 2010 8:02 am
by BobM
John,

Yes, the colour gradient is the problem.
Thanks for the response.

Bob

Re: Rendering problem with emf graphic

Posted: Tue Aug 31, 2010 4:31 pm
by John - Tracker Supp
Thanks Bob,

fix should be in build 55 next week.

Re: Rendering problem with emf graphic

Posted: Mon Sep 13, 2010 9:08 pm
by Paul - Tracker Supp
Hi BobM,

I'm afraid we were not able to reproduce the issue in time to include a fix in build 55. We will be aiming got get this done for the release of version 2.5 expected later in the autumn.

hth

Re: Rendering problem with emf graphic

Posted: Mon Nov 22, 2010 6:14 pm
by Paul - Tracker Supp
Hi BobM,

I'm pleased to be able to tell you that the cause of this has been positively identified and that the fix will indeed be in the next release. This will be version is now available this week.

regards

Re: Rendering problem with emf graphic

Posted: Tue Jan 25, 2011 2:36 pm
by BobM
Many thanks for this fix - its superb and works fine. And is something that Acrobat Pro still can't do ;)

(Apologies for the delayed response, I've only just seen your post.)

Re: Rendering problem with emf graphic

Posted: Tue Jan 25, 2011 2:53 pm
by Tracker Supp-Stefan
:)
Kudos for Paul for bringing the good news :)

And no worries Bob, as long as the case is resolved we are all happy!

Cheers,
Stefan