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Knowledgebase

How do I Enter My Serial Key/Number Manually For the PDF-XChange Pro Bundle?

Knowledge Base Article: KB383 - Created On: Jan 14, 2013 03:22 PM - Last Modified: Jun 18, 2014 12:00 PM

Symptoms:

 I am still getting the "Click to Buy Now" watermarks, and the '6-Stepper' KB/Email hasn't worked or I want to enter my Serial Key without re-installing, how do I do this?

 

Resolution:

 PDF-XChange Editor:

 

 To Enter your Key Manually into the Editor, you can either go to Help --> Enter a Serial Key --> Copy your serial key then click add key from clipboard :

 

 

PDF-XChange Standard

  To enter your key into either the Standard Print Driver, go to Start--> Devices and Printers (depending on your OS, this could be "Printers and Faxes," "Devices and Printers" or just "Printers"), then right click on the PDF-XChange Printer and select Preferences --> About [tab] --> Registration --> Copy your serial key then click add key from clipboard : 
 

This is the same for both Versions 4/5, only the names differ (V5 = PDF-XChange Printer 2012, V4 = PDF-XChange 4.0

 

**Note: This is also the same for PDF-XChange Lite, Versions 4 and 5.

PDF-Tools

Open up PDF-Tools and hit the "Preferences" button, then go to About [tab] --> Serial Key... -->  Copy your serial key then click add key from clipboard :

 

 

Note that in the new serial key format, in place since build 308, the key is a long string in eccess of 100 characters.

E.G.: 


Notes:

  **Please Note: we always recommend that you do a clean installation to enter your serial key, as this will solve the potential for other conflicts; such as having installed the wrong product, and accidently using it, rather than the one that you have a license for, etc.

**If you are certain that you have followed the instructions exactly and are still receiving watermarks, then please send a sample document (with the watermarks on) via the PDF-XChange Viewer Menu option 'Help -> Report a Problem'   along with your License/Serial Key (or to support@tracker-software.com) and we will endeavor to assist further.

 

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