09 Aug 2022

Credit Card Processing transaction delays ...

Maintenance by Our primary Credit/Debit Card Processing partner - ShareIT/MyCommerce.

Date: Tuesday, August 9, 2022)
11 AM to 3 PM CET ShareIT/MyCommerce Maintenance in progress

Credit/Debit Card transactions Processing delays -:  Orders during the planned maintenance will continue, but there may be temporary delays in customer fulfillment/order confirmation emails. The ECommerce 'MyAccount' customer area and the Control Panel may be temporarily unavailable, and API usage will be limited to the Cart API during that time frame. Once the maintenance is finished, we expect all functionality to resume and any incomplete transactions will be processed as quickly as possible.

Our alternative direct PayPal transaction processing (for PayPal account users and Credit/Debit Card sales) offered by PDF-XChange Co Ltd remains unaffected where available and users may prefer to use this option to avoid delays.

Thank you for your patience.

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