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17 Apr 2019

Office Hours for the Easter Long Weekend

All clients are advised that our European &  North American Offices will be closed Fri April 19th, in observance of Good Friday and our European Office closed Easter Monday, April 22nd.

Our Offices will maintain a small Skeleton staff that will be available for essential support issues - The North American Office will be open as usual once again on Monday April 22nd, and our European Office on Tuesday April 23rd.

Thank you for your patience and understanding.

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08 Apr 2019

Enhanced (optional) OCR Plugin and V8 released and now available !

Tracker Software are happy to confirm that V8 of our products PDF-XChange Editor/Editor Plus, PDF-Tools and the PDF-XChange Pro bundle are available now along with the new optional Enhanced OCR Plugin from just $14.95 per user or less!

The new Enhanced OCR plugin includes the following highly-anticipated features that extend the functionality of our dynamic PDF-XChange products:

  • The Enhanced OCR Plugin's character recognition is more accurate and significantly Faster than the existing OCR engine - usually between two and three times as fast.
  • The Enhanced OCR Plugin recognizes stylistic elements of text such as the Font, Color, Bold, Italic, Strikeout and Underline values.
  • The Enhanced OCR Plugin recognizes Tables in source documents and inserts them, along with converted text, into output documents.
  • The Enhanced OCR Plugin can create PDFs with "Editable Images and Text" - which replaces image-based text in source documents with standard, editable text.
  • The Enhanced OCR Plugin can create PDFs with "Fine Page Content" - which replaces the original page content with new content that contains only text and images recognized during the process of OCR.
  • The Enhanced OCR Plugin features Multi-Threaded Processing, which enables OCR to be performed on multiple pages in parallel threads. Users that have machines with multiple processors/cores will enjoy a significant reduction in the time taken to OCR large documents - usually at least twice as fast as V7.

Additionally, significant improvements have been made to the existing OCR engine for V8, and these are also available by default in the Enhanced OCR Plugin:

  • The new, embedded utility 'ResourcesUpdater' makes it possible to install new (or update existing) OCR languages without having to restart the application.
  • The new feature "Auto-Detect Image Skew" automatically detects image skews (up to +- 45 degrees) and/or incorrect page rotations (90, 180 or 270 degrees) in scanned documents.
  • The new feature "Correct Auto-Detected Image skew" corrects image skews and incorrect page rotations that the "Auto-Detect Image Skew" feature identifies.

Existing Clients, New Users and the Enhanced OCR Plugin

Existing clients with active product maintenance who upgrade to V8 at the time of release will enjoy the benefit of a FREE LICENSE for the Enhanced OCR Plugin that will remain valid until their current maintenance expires. They will then have the option of renewing their product license maintenance with or without the Enhanced OCR Plugin as desired, and will only pay the license maintenance fee for the plugin if they elect to keep it. Renewals that do elect to keep the Enhanced OCR Plugin will have their regular product license pro-rated so that maintenance for both the product in question and the Enhanced OCR Plugin have a synchronized maintenance cycle. This is the most efficient setup as it means that a single license key is issued regardless of whether or not users elect to keep the Enhanced OCR Plugin.

The license for the Enhanced OCR Plugin is perpetual, in the same manner as the licenses for all of the Tracker Software family of products. Licenses for the Enhanced OCR Plugin will continue to work in any version of our products released while a user has active maintenance - this includes the free license given to users who have existing maintenance at time of the release of V8, as well as the licenses of users who upgrade to V8 or who renew their product maintenance and add the Enhanced OCR Plugin.

Existing clients with expired product maintenance have the opportunity to renew their maintenance or upgrade to V8 with or without the Enhanced OCR Plugin as desired.

New Users who purchase PDF-XChange Editor/Editor Plus, PDF-Tools or PDF-XChange Pro V8 without including the Enhanced OCR Plugin will have the opportunity to test the plugin in demo mode for 30 days. When this trial period has expired they have the option to upgrade to include the Enhanced OCR Plugin or revert to the free OCR engine as desired.

Tracker Software sincerely hopes that you enjoy and make good use of this dynamic new OCR functionality, and we continue to strive to improve all of our products for the benefit of all users.

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01 Apr 2019

Presenting Version 8 released April 4th, 2019

We at Tracker Software Products are pleased to announce the release of Version 8 our PDF-XChange product line on April 4th, 2019.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor.

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14 Mar 2019

Version 8 announced to be final version of our Software Development Kits to be released.

After much deliberation and evaluation, we at Tracker Software Products, have come to the very difficult decision that Version 8, to be released Spring of 2019, should be the last iteration of our SDK product line. Regretfully, the levels of developers not adhering to our SDK licensing, misuse and abuse of the Terms and Conditions there within . Such issues and the level of support and development required to maintain and improve, in both time and dollars has forced us to take a hard look at continuing to provide SDKs moving forward. And allow us to focus more attention to the growing use of our End User products.

We are therefore announcing the discontinuation of our SDK line products as of Version 9 (no scheduled date attached at this time) and Version 8 will be the last version of our SDK's made available for general release, we trust that this extended notice period will give developer clients more than enough time to consider alternative solutions and how they wish to proceed in the future.

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14 Mar 2019

Upcoming price changes on April 1st for PDF-XChange End-User products specific license volumes.

With the upcoming release of V8 we at Tracker Software Products have taken the opportunity to address some often mentioned anomalies in the pricing of some of our volumes licenses which do not fall in line with the natural congruency of most of our pricing. Specifically the following volume license breaks have been adjusted : 500 User, 1000 User, Corporate Site & Country Pack licenses. As of April 1st 2019 these four volumes in each end user product offering will be adjusted to align with the rest of our volume price breaks.

As well, due to dramatically extended & rich feature set now enjoyed by our revamped PDF-Tools application, license prices will increase to allow us to continue to extend and develop this award winning application as the license bundle includes not only one of the most powerful and customizable PDF batch processing applications on the market, but as always the ever popular PDF-XChange Editor and PDF-XChange Lite printer. We feel the price has always been on the generous side, but as more and more features have been introduced in both the major component products, that PDF-Tools licenses have out grown their current price in both value, usability and benefit to users. We wanted to give all of valued customers, and resellers the heads up that this price change is on the roadmap and scheduled for Spring 2019.

Note that new prices will take affect April 1st, and any formal or emailed quotes received are valid for 30 days from the quoted date, except CDN $ offline order quotes which are always valid for a max of 7 days from quotation date.

Sales Team
Tracker Software Products

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13 Mar 2019

Tuesday March 19th: ISP Scheduled Maintenance

Due to ISP maintenance Tracker Software's mail services could potentially see disruption for approx 90 mins between 1:00 am and 7:00 am, Tuesday, March 19th, Canadian Pacific Time.

We apologize for any inconvenience this may cause.  Mail sent during any such outage should be received once the service is resumed.

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01 Mar 2019

PDF-XChange V8 will no longer support Windows XP, Vista & Windows Server 2003 (or prior) operating systems.

PDF-XChange V8 will no longer support Windows XP, Vista & Windows Server 2003 or prior operating systems

With the release of V8 of PDF-XChange products coming this spring, there will no longer be support for Windows XP, Windows Vista and Windows Server 2003 (or prior) operating systems.

This will not affect XP and Vista users continuing using PDF-XChange products V7 or earlier.

Microsoft ended support for Windows XP as of April 8, 2014 and Windows Vista as of April 11, 2017. This meant that end users will not receive any further updates, fixes or patches for the Windows XP or Windows Vista product lines. It also represents a problem to software application developers such as Tracker Software Products. This is because the Microsoft development tools required to compile our applications to operate in Windows XP and Vista have been removed, no longer allowing our products to function in Windows XP/Vista environments. As well support for some related services, for example, remote file systems such as Dropbox, OneDrive, Google Drive and the like, require communication notifications systems using embedded browsers that are not available in Windows XP and Vista or Windows Server 2003 (or prior). As more and more users and organizations depend on remote file systems, it is important to upgrade to later versions of Windows in order for these services to work.

Unfortunately, this process is beyond our control. And with the planned release of Version 8 of our PDF-XChange product line in the spring of 2019 we have been forced to drop support for both Windows XP and Vista as of its release.

It will become necessary for users to migrate to later versions of the Windows operating system in order to ensure access to the latest releases of our product as of the release of Version 8.

Best regards,

Tracker Software Products

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14 Jan 2019

Jan 22nd, 2019: ISP Scheduled Maintenance

Due to ISP maintenance Tracker Software's mail services could potentially see disruption for approx 30 minutes between 1:00 am and 7:00 am, Tuesday, Jan 22nd, Canadian Pacific Time.

We apologize for any inconvenience this may cause.  Mail sent during any such outage should be received once the service is resumed.

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