News, Press & Events

13 DEC 2013

SWREG Credit Card payment outage....

This morning our primary payment processor for Credit Cards 'SWREG' experienced some issues with their systems due to a power outage and  all client orders were rejected with various messages. Please choose the PayPal credit card option for onine orders or contact us and we can process your order offline trough our bank terminal here in the office.

SWREG has stated, " One of our data centers was impacted this morning at 7:13 AM CST by an unexpected external power outage that affected our primary and secondary power supplies. As a result, your online store is temporarily offline. We are working with our data center and engineering team to restore operations. "

We sincerely apologize for this issue which led to our clients being unable to process their order - where we can, we have processed these orders manually and been able to fulfil orders - however, if for any reason we have not been able to process your order as required - please do contact us and we will be pleased to assist in anyway possible to meet your needs and process the orders without further delay.

Thanks for your patience and understanding if you experienced such issues !

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