Pros: The interface is so easy to use - much easier than Acrobat! The menus are more easily customized, and functionality seems much easier to find. The "Add Text" feature is my favorite. It's so much easier to pinpoint exactly where I want to insert the text and then to adjust it to where I want it to be. And it is also easier to adjust the size, typeface, etc. It's so intuitive, and I like the interface better than any of its competitors. Best of all, it was so much more reasonably priced! In my office, three of us have the Tools package and one of us has the PRO package. We use it daily. I use it to prepare annotated reports for clients and redline drawings when we close out construction projects. It's so nice to have easily-manipulated tools! We've also just begun using the batch tools. I am a huge fan of this software!
Cons: The only thing I don't like about this software is that it does not have the ability to automatically detect fields when creating forms. The Tracker Software team has promised in the forums that it's on their list of things to implement, but has not given a definite date for this to happen. When it does, this software is going to be PERFECT.
Overall: It was a replacement for Adobe Acrobat 9 that I previously used. I didn't want to go to the subscription-based software, and I actually ended up LOVING this software much better than I ever did with Acrobat. And that's saying a lot - I was a very brand-loyal Adobe user!