Search found 14 matches
- Wed Jul 12, 2017 1:26 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
It was an upgrade from 7. I do use registry cleaners; mostly the one that's included with Glary utilities (the pro edition). Also, Avast has a component that finds (some) registry errors and fixes them. Both of those though are also on the other machine I tested the editor on - it must be something ...
- Wed Jul 12, 2017 11:00 am
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
Hi Stefan, I cannot export settings - it winks out just like when I save a file. I reset them anyway, and the only difference it makes is that it takes a little longer to crash when I try to save a copy. Also, since it crashes when I export the settings, I of course can't show you what I have. Howev...
- Thu Jul 06, 2017 8:13 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
While I did go offline and stopped Avast services, I was unable to completely stop it...
But all components were inactive. This did not solve the problem. I still cannot save a file I've loaded, whether changed or not.
But all components were inactive. This did not solve the problem. I still cannot save a file I've loaded, whether changed or not.
- Thu Jul 06, 2017 5:54 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
Tried it on the other computer, which has free Avast internet security installed (also latest version) and there, no problem. So the problem does seem related to the paid version of Avast - or it must be something completely different on my machine... I'm going to try to go offline and then complete...
- Thu Jul 06, 2017 4:34 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
I disagree that the Avast is not genuine - I upgraded from Avast antivirus and with the upgrade the product was renamed. I did not uninstall anything. Also, this is a paid-for product, not the free version. It includes, besides the internet security components, a module for extra Password security, ...
- Thu Jul 06, 2017 1:31 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
That does not seem a very good option, given that the reason to update Avast to the latest version is to keep abreast of the malware that's out there...
I guess I'll just have to live with not being able to make changes to a file, or look for a new reader... Thanks for trying, anyway.
I guess I'll just have to live with not being able to make changes to a file, or look for a new reader... Thanks for trying, anyway.
- Wed Jul 05, 2017 6:05 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
I'm using the end products, not the SDK products, whatever those be.
I have no idea what the user-defined breakpoint might be. Totally at sea here: I only want a pdf document reader that allows me the limited extra features that the free reader always did. And somehow ended up with this problem.
I have no idea what the user-defined breakpoint might be. Totally at sea here: I only want a pdf document reader that allows me the limited extra features that the free reader always did. And somehow ended up with this problem.
- Wed Jul 05, 2017 2:44 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
The best way to do this is to disable the shields. I tried that, and it seemed to work - the Editor (which I'm now running instead of the Reader) seemed to do some processing, then gave me an error message: it encountered a user-defined breakpoint. Then it quit. Basically the same behavior I saw wit...
- Wed Jul 05, 2017 12:12 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
It is a version of Avast Internet Security with some added options. But there seem to have been some changes to the interface. I am unable to find how to add applications to the list of trusted files. I did manage to find to add it to the list that the Firewall trusts, but this does not prevent the ...
- Tue Jul 04, 2017 6:17 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
Seems I misspoke slightly, my Avast version is now called Premier. I cannot find the option of adding to any list in behavioral shield. In fact I do not see any way to say a program file is safe to let run. But I also don't have any indication that it's Avast that is blocking the behavior. The log f...
- Tue Jul 04, 2017 3:23 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
I'm using Avast internet security. As to adding the Editor or Reader to a trusted software list, I'm not sure I know how to do that. Can you point the way? I have not had anything like this happen with other applications that write files, so I'm not sure why yours would need a special permission set...
- Tue Jul 04, 2017 1:32 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
Thanks for pointing that out, I have downloaded and installed the standard version as suggested. Opened a file, added some text, tried to save. The same thing happens: Window just closes, nothing is saved. Here is some info about my PC: Running Windows 10 64 bits, plenty of free space on my disk(s),...
- Tue Jul 04, 2017 11:20 am
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
Re: save as or save copy as crashes reader
Hi, Thanks for approving my post. This happens with any file I try to save as a copy. I usually do it only to change the name of the file, I've not made changes to the file. The version of my viewer is 2.5, build 322.5. I have indeed used the updater to get this, but I've seen on the website that th...
- Tue Jul 04, 2017 4:05 am
- Forum: PDF-XChange Viewer (End Users)
- Topic: save as or save copy as crashes reader
- Replies: 25
- Views: 5794
save as or save copy as crashes reader
Title says it: When I try to save a file with a different name the reader crashes with no message.
I have the latest version. This has been going on for some time.
I have the latest version. This has been going on for some time.