Resizing Rubberstamp annotation with image makes it invisibl

PDF-XChange Viewer SDK for Developer's
(ActiveX and Simple DLL Versions)

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
Javo
User
Posts: 19
Joined: Mon Jul 25, 2016 2:56 pm

Resizing Rubberstamp annotation with image makes it invisibl

Post by Javo »

Hi all :)

I am inserting a rubberstamp annotation with image to a pdf. When I open it with Adobe Reader, or XChange Editor I can resize it without trouble. But when I do it in embedded XChange Viewer it leads to making the image invisible and I can only see the white corner boxes. It is an issue in Viewer, right?
I am using PDF-XChange Viewer ActiveX SDK 2.5.0317.0001.
Attachments
annotationResize.pdf
(86.08 KiB) Downloaded 154 times
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17818
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Resizing Rubberstamp annotation with image makes it invi

Post by Tracker Supp-Stefan »

Hello Javo,

Thanks for your post and sample file. This document is PDF/A-2u compliant, and the Viewer could not work with such files properly. I am afraid that now the Viewer (and the SDK) is no longer actively developed, so this is not going to be fixed for the Viewer SDK. If you want to get support for resizing those stamps - you will need to consider switching to the Editor SDK. If you have valid maintenance on your Viewer SDK license - we can offer you a discount for upgrading to the Editor equal to the base cost of the Viewer SDK license.

Regards,
Stefan
Javo
User
Posts: 19
Joined: Mon Jul 25, 2016 2:56 pm

Re: Resizing Rubberstamp annotation with image makes it invi

Post by Javo »

Hello, I have the same behavior also with pdf/a-1a. Does it change anything? Or the same applies, that it is a bug in Viewer and I should consider moving to Editor.
Attachments
annotationResizePDFA-1a.pdf
(73.08 KiB) Downloaded 147 times
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17818
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Resizing Rubberstamp annotation with image makes it invi

Post by Tracker Supp-Stefan »

Hi Javo,

Unfortunately the Viewer was not handlign any of the PDF/A flavours the same way the Editor does, so indeed I would again recommend looking at the Editor SDK.
If something is not working in the current Viewer SDK, and it's not a critical security issue - it's unlikely to be fixed for the Viewer.

Regards,
Stefan
Javo
User
Posts: 19
Joined: Mon Jul 25, 2016 2:56 pm

Re: Resizing Rubberstamp annotation with image makes it invi

Post by Javo »

Please, is there a way to catch an event that the stamp has been resized?
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17818
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Resizing Rubberstamp annotation with image makes it invi

Post by Tracker Supp-Stefan »

Hello Javo,

I do not think it's possible with the Viewer SDK.
Here's the list of notification events that it will fire:
https://help.pdf-xchange.com/DEV/de ... ifications

Regards,
Stefan
Post Reply