PDF-XChange Lite V6 won't allow "Never Embed"

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers only - Please do not post requests for older versions of PDF-XChange or the PDF-Tools/OFFice2PDF applications here

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
bob danker
User
Posts: 19
Joined: Fri Feb 28, 2014 9:41 pm

PDF-XChange Lite V6 won't allow "Never Embed"

Post by bob danker »

When I populate the "Never Embed Fonts" list in Printing Preferences and apply the new settings, the change does not hold. When I open the Printing Preferences again after saving the new settings, the "Never Embed Fonts" list is empty. I am running Windows 8.1 x64. Please help. Thank you.
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: PDF-XChange Lite V6 won't allow "Never Embed"

Post by John - Tracker Supp »

Hi,

please note topic moved to the correct forum for Print drivers.

can I ask if you are doing this as part of the process when printing a document - or when outside of an application and prior to opening any document ?

If you are doing so as part of the printing of a document please try with all applications closed and this should help and make the change permanent in all applications.

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
User avatar
Radi - Tracker Supp
Site Admin
Posts: 597
Joined: Tue Mar 03, 2015 12:46 pm

Re: PDF-XChange Lite V6 won't allow "Never Embed"

Post by Radi - Tracker Supp »

Hi Bob,

Thank you for the post.

I was able to reproduce this behaviour and created a ticket in our internal system for our developers to investigate and fix this issue:

#3516: Lite 317.0: Fonts in Settings -> Fonts -> Never/Always Embed disappear after saving.

Please refer to the above ticket number if you request updates via e-mail.

Regards,
Radi
User avatar
Radi - Tracker Supp
Site Admin
Posts: 597
Joined: Tue Mar 03, 2015 12:46 pm

Re: PDF-XChange Lite V6 won't allow "Never Embed"

Post by Radi - Tracker Supp »

Hi Bob,

I am happy to report that this bug is fixed in PDF-XChange Lite build 317.1.
You can download the new version from our site: https://www.pdf-xchange.com/product/downloads

Regards,
Radi
bob danker
User
Posts: 19
Joined: Fri Feb 28, 2014 9:41 pm

Re: PDF-XChange Lite V6 won't allow "Never Embed"

Post by bob danker »

Thank you very much. It is fixed indeed.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: PDF-XChange Lite V6 won't allow "Never Embed"

Post by Will - Tracker Supp »

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Post Reply