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EMF Gridding Issue

Posted: Tue Nov 14, 2017 7:52 pm
by mschellenberg
When opening a large .emf file (200-400 MB's) a grid is being displayed over top of the image. Has anyone encountered this issue/come up with a solution

Re: EMF Gridding Issue

Posted: Tue Nov 14, 2017 7:59 pm
by Patrick-Tracker Supp
Hello mschellenberg,

Thank you for your post, and welcome to our forums! Please try going to View> Show and make sure that grid is not selected. Failing that, please do send us the emf and PDF in question so that we can investigate this further.

Thank you!

Re: EMF Gridding Issue

Posted: Tue Nov 14, 2017 8:16 pm
by mschellenberg
The grids are turned off, but the pdf is larger then 5MB's
Test_Optimized.zip
(4.24 MiB) Downloaded 113 times

Re: EMF Gridding Issue

Posted: Tue Nov 14, 2017 10:06 pm
by Willy Van Nuffel
Hello,

Myself, I have the impression that the grid is part of the PDF itself.

I can open your PDF, but it seems to be too heavy to be handled by PDF-XChange Editor on my computer.
The Editor is 'hanging' all the time.

I hope that Tracker Software Support can give you some advise in this.

Best regards.

Re: EMF Gridding Issue

Posted: Tue Nov 14, 2017 10:38 pm
by Paul - Tracker Supp
Hi guys,

indeed it is in the document. Each square of this grid is defined as it's own path. Adobe renders it the same way as we do.

I hope that helps.

Re: EMF Gridding Issue

Posted: Tue Nov 14, 2017 11:30 pm
by mschellenberg
I'll see if i can scale it down to give you the comparison of paint opening the file vs pdf-xchange, in paint there is no gridding visible. I am thinking there is some sort of conversion process that PDF Xchange does to make an EMF viewable.

Re: EMF Gridding Issue

Posted: Wed Nov 15, 2017 3:29 pm
by Tracker Supp-Stefan
Hello mschellenberg,

If Adobe is also rendering this file the same as we do - then the difference might be that Pain uses different algorithms, or rounding/smoothing of pixel values.
Please do prepare the smaller samples and we will take a further look into this!

Regards,
Stefan

Re: EMF Gridding Issue

Posted: Thu Nov 16, 2017 1:39 pm
by mschellenberg
I have scaled it down to within the size limit but am unable to post the .emf file i am opening in PDF-Exchange.
Below you will find the results of opening it in Microsoft Paint (what it should look like) vs PDF-Xchange, let me know if there is a way i can upload the .emf file some other way.

Re: EMF Gridding Issue

Posted: Fri Nov 17, 2017 10:46 am
by Tracker Supp-Stefan
Hello mschellenberg,

Please zip the smaller .emf file first - and then you should be able to attach the archived version of the same without issues.

I do see the problem from the samples you provided, but we will need the original .EMF as well to be able to run some tests on it ourselves.

Regards,
Stefan

Re: EMF Gridding Issue

Posted: Fri Nov 17, 2017 1:33 pm
by mschellenberg
I have zipped up the .emf, please see the attached.

Re: EMF Gridding Issue

Posted: Fri Nov 17, 2017 2:41 pm
by Tracker Supp-Stefan
Thanks for the file mschellenberg,

I am checking with a colleague from the dev team now - and see what he has to say about that EMF file.
It seems like something happens with the conversion process, but I only have Adobe's Acrobat Reader (free version) that can't convert it to PDF itself to check their result!

Regards,
Stefan

Re: EMF Gridding Issue

Posted: Mon Nov 20, 2017 7:08 pm
by mschellenberg
Hopefully you were able to use that .emf, let me know if you ran into any problems.

Re: EMF Gridding Issue

Posted: Mon Nov 20, 2017 8:28 pm
by Willy Van Nuffel
I have opened the Small Sample.EMF in IrfanView, PDF-XChange Editor, MS Word 2010, Windows Paint.
See print screens in the attached ZIP file.

When the EMF is being opened with PDF-XChange Editor, we see more of it than in the other applications.

It seems like there has been done a kind of "crop" on the original picture, but the parts that have been cut are still present in the file.

To me it is not clear if the EMF should be shown like in the Editor, or like in the other applications?
Maybe, the EMF has not been saved correctly?

Re: EMF Gridding Issue

Posted: Tue Nov 21, 2017 3:03 am
by Ivan - Tracker Software
fixed in new build (V7). Release should be available shortly

Re: EMF Gridding Issue

Posted: Tue Nov 21, 2017 1:33 pm
by mschellenberg
Excellent! Are we talking a month or a greater amount of time when you note "soon"?

Thanks for your help with this, glad to see that these forums are so active.

Re: EMF Gridding Issue

Posted: Tue Nov 21, 2017 3:58 pm
by Tracker Supp-Stefan
Hi mschellenberg,

We are aiming for before the end of the month.
The provisional date is 27 - next Monday, but it might be a day or two later depending on how some last minute things are progressing!

Regards,
Stefan

Re: EMF Gridding Issue

Posted: Wed Nov 29, 2017 2:41 pm
by mschellenberg
Just wondering if we are still on track for a version 7 release today?

Re: EMF Gridding Issue

Posted: Wed Nov 29, 2017 3:35 pm
by Tracker Supp-Stefan
Hello mschellenberg,

Unfortunately a critical bug was discovered with the PDF Saver, so we are working on fixing that at the moment, so unfortunately it look like there will be a 24 hour delay in the release.

Regards,
Stefan

Re: EMF Gridding Issue

Posted: Thu Nov 30, 2017 3:00 pm
by mschellenberg
Did we get pushed back an additional day? I apologize for the repeated release inquiries however, I currently have a broken business process that is relying on this release and if this release does not resolve our issue, initiating a process to create a completely different work flow for this task.

Re: EMF Gridding Issue

Posted: Thu Nov 30, 2017 7:07 pm
by Ivan - Tracker Software
New build (version) will be released today. Releases are published by our Canadian office as usual afternoon PST time. And it also takes some time while files will be available in the cloud.

Re: EMF Gridding Issue

Posted: Thu Nov 30, 2017 7:19 pm
by mschellenberg
Oh snap, looks like Christmas is going to come early this year!

Thanks for the update.

Re: EMF Gridding Issue

Posted: Fri Dec 01, 2017 7:48 pm
by Willy Van Nuffel
Open "Small Sample.EMF" in PDF-XChange Editor V7 build 323.0 works perfectly now !

Re: EMF Gridding Issue

Posted: Sat Dec 02, 2017 6:35 am
by Sasha - Tracker Dev Team
:)