Hi all,
Having a minor hiccup with PDF X-change. All of my signatures appear to have a "Z" printed at the end of the date .
Resetting all settings does not solve the issue. Any idea what could be wrong?
"Z" appearing at the end of signature
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
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Re: "Z" appearing at the end of signature
Hello Illana,
Welcome to our forums and thank for the post!
Can you please first check and make sure that you have the latest Editor build (322.7) - and if you do have the latest - can we please have a sample file to look at? If you do not want to share one here in the public forums - you can e-mail it to support@pdf-xchange.com instead.
Regards,
Stefan
Welcome to our forums and thank for the post!
Can you please first check and make sure that you have the latest Editor build (322.7) - and if you do have the latest - can we please have a sample file to look at? If you do not want to share one here in the public forums - you can e-mail it to support@pdf-xchange.com instead.
Regards,
Stefan
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Re: "Z" appearing at the end of signature
Looks like I am on the latest build. Sample PDF attached. By the way can you see the images I have put in this post?
You do not have the required permissions to view the files attached to this post.
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Re: "Z" appearing at the end of signature
Hello Illana,
I can't see the image - just a placeholder for it.
Did you use the "Attachments" pane to add the file and then the "Place inline" button? As for the actual problem with the Z at the end - I've just reproduced this on my own machine, and am asking colleagues in the dev team to take a look.
Regards,
Stefan
I can't see the image - just a placeholder for it.
Did you use the "Attachments" pane to add the file and then the "Place inline" button? As for the actual problem with the Z at the end - I've just reproduced this on my own machine, and am asking colleagues in the dev team to take a look.
Regards,
Stefan
You do not have the required permissions to view the files attached to this post.
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Re: "Z" appearing at the end of signature
No I just used the img BBcode, but if you've managed to reproduce it that's fine also.
Your help is much appreciated
Your help is much appreciated
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Re: "Z" appearing at the end of signature
Hi Illana,
I tweaked the link a bit - and the image now shows.
I am still awaiting an update from the devs on the Z issue - as soon as I have feedback - I will post it here!
Cheers,
Stefan
p.s. Just got a note from our devs that this is now fixed. Signatures were showing the time zone as well and Z stands for 'Zulu Time Zone' (UTC +0). This is now fixed for the upcoming build and we will no longer show Z in such cases.
I tweaked the link a bit - and the image now shows.
I am still awaiting an update from the devs on the Z issue - as soon as I have feedback - I will post it here!
Cheers,
Stefan
p.s. Just got a note from our devs that this is now fixed. Signatures were showing the time zone as well and Z stands for 'Zulu Time Zone' (UTC +0). This is now fixed for the upcoming build and we will no longer show Z in such cases.
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Re: "Z" appearing at the end of signature
Awesome, appreciate the quick response
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