I have opened PDF documents that were created by external editors (Not PDF exchange) (several documents)
When using Pdf-exchange editor 6.0(322.7) the links/bookmarks in the Table of Contents (TOC) does not works
Other bookmarks does not works as well
When opening the same documents with PDF-Exchange viewer everything is well
Bookmarks and TOC not working
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Re: Bookmarks and TOC not working
Hi talol,
Thanks for the post - Can you please provide a sample document? I'm afraid that we cannot assist without it. If you don't want to upload here, then please send it to support@pdf-xchange.com, with a link back to this topic for reference.
Thanks,
Thanks for the post - Can you please provide a sample document? I'm afraid that we cannot assist without it. If you don't want to upload here, then please send it to support@pdf-xchange.com, with a link back to this topic for reference.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Bookmarks and TOC not working
I am not sure I am using the correct technical names when I say bookmark but I think the meaning is clear
In the TOC file pressing the page numbers in the table of contents should go to the page
In the bookmarks file pressing on any of the labels (text marked with dashed box) should jump to the next same label (like 3.3V)
All works ok when I open the files with Acrobat reader or PDF-exchange Viewer but not in the editor
Is there a "Viewer" mode I should set in the editor?
In the TOC file pressing the page numbers in the table of contents should go to the page
In the bookmarks file pressing on any of the labels (text marked with dashed box) should jump to the next same label (like 3.3V)
All works ok when I open the files with Acrobat reader or PDF-exchange Viewer but not in the editor
Is there a "Viewer" mode I should set in the editor?
- Attachments
-
- TOC.rar
- Table of contents
- (656.69 KiB) Downloaded 22 times
-
- Bookmark_sch_1.rar
- Bookmarks/links
- (53.97 KiB) Downloaded 22 times
-
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Re: Bookmarks and TOC not working
Hello talol,
I've just checked these two files.
The first one's bookmarks and TOC links are working fine and are guiding to the same pages.
In the second one - the links on the page also work and are jumping to the appointed page coordinates.
Please describe what is the problem exactly.
Cheers,
Alex
I've just checked these two files.
The first one's bookmarks and TOC links are working fine and are guiding to the same pages.
In the second one - the links on the page also work and are jumping to the appointed page coordinates.
Please describe what is the problem exactly.
Cheers,
Alex
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Re: Bookmarks and TOC not working
I am sending videos showing what I am doing
Maybe I am doing something wrong
Maybe I am doing something wrong
- Attachments
-
- vid.rar
- (3.66 MiB) Downloaded 28 times
- Tracker Supp-Stefan
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Re: Bookmarks and TOC not working
Hello talol,
Thanks for the videos and the e-mail!
As per my e-mail - I am also unable to reproduce the issue with your files, and I tested on two machines (separate hardware) and both worked fine, so I suspect there's something wrong with the settings at your end.
Please try the advise given in my e-mail (tro to reset all your settings), and if this does not help - let us know and we will be happy to assist further!
Regards,
Stefan
Thanks for the videos and the e-mail!
As per my e-mail - I am also unable to reproduce the issue with your files, and I tested on two machines (separate hardware) and both worked fine, so I suspect there's something wrong with the settings at your end.
Please try the advise given in my e-mail (tro to reset all your settings), and if this does not help - let us know and we will be happy to assist further!
Regards,
Stefan
Re: Bookmarks and TOC not working
Hello Stefan,
Reset the setting solved the issue - thanks You
I have imported the bad settings and the TOC stop working again
I have configured it from new and now everything is OK
I am attaching two setting files
1. Works ok
2. TOC and bookmarks not working
I hope it will help you debug the issue
Best Regards
Tal
Reset the setting solved the issue - thanks You
I have imported the bad settings and the TOC stop working again
I have configured it from new and now everything is OK
I am attaching two setting files
1. Works ok
2. TOC and bookmarks not working
I hope it will help you debug the issue
Best Regards
Tal
- Attachments
-
- Settings.rar
- (113.03 KiB) Downloaded 28 times
- Tracker Supp-Stefan
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Re: Bookmarks and TOC not working
Hello Tal,
Glad to hear the settings reset did it!
I will pass the settings file along for investigation!
Regards,
Stefan
Glad to hear the settings reset did it!
I will pass the settings file along for investigation!
Regards,
Stefan