not abel to work on comments from XChange Viewer

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m_rie
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Posts: 5
Joined: Thu Nov 23, 2017 10:01 am

not abel to work on comments from XChange Viewer

Post by m_rie »

Hallo,

i´m using the XChange-Editor in a Trail-version. It was all going nice and easy. I could work with my old PDF that I worked on with the XChange viewer.
Now I have Problems to work on another document Comments that I have placed on with the XChange viewer.
I cant catch die comments (Distant tool....) on the page. they show up on the Comment pane and at the properties. There I can adjust the Style. But it is stucked to the place an the page, I cant move it to the side or change the dimension.

What could be the problem?
Sorry if my gramma is put of place. I´m from Germany and out of practice.

I hope someone can help me.
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Radi - Tracker Supp
Site Admin
Posts: 600
Joined: Tue Mar 03, 2015 12:46 pm

Re: not abel to work on comments from XChange Viewer

Post by Radi - Tracker Supp »

Hello m_rie,

Welcome to our forums.

Could you please confirm if you are trying to edit the comments using the Editor or the Viewer?
Also, can you provide the file so we can test it on our end?

If you do not wish to post your document on a public forum, please send it to support@pdf-xchange.com with a link to this forum topic.

Regards,
Radi
m_rie
User
Posts: 5
Joined: Thu Nov 23, 2017 10:01 am

Re: not abel to work on comments from XChange Viewer

Post by m_rie »

Hallo,

I´m working in Editor. There i cant work on the Comments in none of my document, even the one I worked on two Days ago.
If I open them in the Viewer I can click on the coments on the page and adjust them normely.
a Document is on the way via Email.
m_rie
User
Posts: 5
Joined: Thu Nov 23, 2017 10:01 am

Re: not abel to work on comments from XChange Viewer

Post by m_rie »

It has work out now. There was some adjustment somewere and now it is working again.
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Radi - Tracker Supp
Site Admin
Posts: 600
Joined: Tue Mar 03, 2015 12:46 pm

Re: not abel to work on comments from XChange Viewer

Post by Radi - Tracker Supp »

Hi m_rie,

I am happy to hear that you managed so solve the problem.

Have a great day!

Regards,
Radi
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