Inverted Black Boxes When Printing From V7

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
blocka construction inc
User
Posts: 13
Joined: Tue Feb 18, 2014 4:13 pm

Inverted Black Boxes When Printing From V7

Post by blocka construction inc »

Upgraded to V7 today and suddenly most of the PDF's I'm printing have black boxes on the page where everything has been inverted. Checking "Print as Image" mostly solves the issue, but it's a workaround and not an actual solution to the problem (also, when printing as image it makes all the lines too thick).

It's affecting PDF's that I'm receiving from other companies as well as all of the PDF's created our Inventory/Purchasing/Payroll software (Sage 100 Contractor).

Never had this issue before and nothing has changed in our environment other than this upgrade.
Attachments
Clipboard02.png
Clipboard01.png
Last edited by blocka construction inc on Thu Dec 07, 2017 7:21 pm, edited 2 times in total.
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: Inverted Black Boxes When Printing From V7

Post by Willy Van Nuffel »

In a short test, myself, I was not able to reproduce the problem.

Can you please post one of the above PDFs?
blocka construction inc
User
Posts: 13
Joined: Tue Feb 18, 2014 4:13 pm

Re: Inverted Black Boxes When Printing From V7

Post by blocka construction inc »

Sure thing, here's a couple examples.

One was generated by our own software (Sage 100 Contractor), the other was sent to me from another company (created using completely different software).
Attachments
Graybar Quotation_0229001930_4414_20171207101500.pdf
(48.37 KiB) Downloaded 79 times
PO 7136-4354 Lord & Sons.pdf
(101.09 KiB) Downloaded 83 times
RMan
User
Posts: 221
Joined: Tue Jul 02, 2013 10:06 pm

Re: Inverted Black Boxes When Printing From V7

Post by RMan »

I verified the same results in my preview on Windows 7 by installing the Ricoh MP C1500/615C PCL6 driver from the standard Windows install. Adobe as well as the old PDF-XChange Viewer shows the print preview correctly but not the V7 Editor.

I also tested the Ricoh MP C1500/615C PS and Ricoh MP C1500/615C PCL5 and they preview wrong also.
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: Inverted Black Boxes When Printing From V7

Post by Willy Van Nuffel »

To me it seems like a bad interpretation of the "opacity" property of the concerning images/objects.

For a test, I have changed the opacity value for all the objects from 100% to 80% and the problem is gone.

Issue to be resolved by Tracker Software Development ?
Attachments
PO 7136-4354 Lord & Sons.pdf
(102.43 KiB) Downloaded 77 times
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6831
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Inverted Black Boxes When Printing From V7

Post by Paul - Tracker Supp »

Hi guys,

this is a known issue Ivan is working on right now.

It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
blocka construction inc
User
Posts: 13
Joined: Tue Feb 18, 2014 4:13 pm

Re: Inverted Black Boxes When Printing From V7

Post by blocka construction inc »

Paul - Tracker Supp wrote:Hi guys,

this is a known issue Ivan is working on right now.

It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).
Nice! Sounds like you guys are on top of things. Thanks for the info.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6831
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Inverted Black Boxes When Printing From V7

Post by Paul - Tracker Supp »

:-D
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Post Reply