Upgraded to V7 today and suddenly most of the PDF's I'm printing have black boxes on the page where everything has been inverted. Checking "Print as Image" mostly solves the issue, but it's a workaround and not an actual solution to the problem (also, when printing as image it makes all the lines too thick).
It's affecting PDF's that I'm receiving from other companies as well as all of the PDF's created our Inventory/Purchasing/Payroll software (Sage 100 Contractor).
Never had this issue before and nothing has changed in our environment other than this upgrade.
Inverted Black Boxes When Printing From V7
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Inverted Black Boxes When Printing From V7
Last edited by blocka construction inc on Thu Dec 07, 2017 7:21 pm, edited 2 times in total.
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Re: Inverted Black Boxes When Printing From V7
In a short test, myself, I was not able to reproduce the problem.
Can you please post one of the above PDFs?
Can you please post one of the above PDFs?
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Re: Inverted Black Boxes When Printing From V7
Sure thing, here's a couple examples.
One was generated by our own software (Sage 100 Contractor), the other was sent to me from another company (created using completely different software).
One was generated by our own software (Sage 100 Contractor), the other was sent to me from another company (created using completely different software).
- Attachments
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- Graybar Quotation_0229001930_4414_20171207101500.pdf
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- PO 7136-4354 Lord & Sons.pdf
- (101.09 KiB) Downloaded 88 times
Re: Inverted Black Boxes When Printing From V7
I verified the same results in my preview on Windows 7 by installing the Ricoh MP C1500/615C PCL6 driver from the standard Windows install. Adobe as well as the old PDF-XChange Viewer shows the print preview correctly but not the V7 Editor.
I also tested the Ricoh MP C1500/615C PS and Ricoh MP C1500/615C PCL5 and they preview wrong also.
I also tested the Ricoh MP C1500/615C PS and Ricoh MP C1500/615C PCL5 and they preview wrong also.
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Re: Inverted Black Boxes When Printing From V7
To me it seems like a bad interpretation of the "opacity" property of the concerning images/objects.
For a test, I have changed the opacity value for all the objects from 100% to 80% and the problem is gone.
Issue to be resolved by Tracker Software Development ?
For a test, I have changed the opacity value for all the objects from 100% to 80% and the problem is gone.
Issue to be resolved by Tracker Software Development ?
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- PO 7136-4354 Lord & Sons.pdf
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- Paul - Tracker Supp
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Re: Inverted Black Boxes When Printing From V7
Hi guys,
this is a known issue Ivan is working on right now.
It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).
this is a known issue Ivan is working on right now.
It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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Re: Inverted Black Boxes When Printing From V7
Nice! Sounds like you guys are on top of things. Thanks for the info.Paul - Tracker Supp wrote:Hi guys,
this is a known issue Ivan is working on right now.
It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).
- Paul - Tracker Supp
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Re: Inverted Black Boxes When Printing From V7
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com