Default view

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Default view

Post by Zacchia »

Hi again
Like to open pdf like seen on page 1 but it opens like on page 2. With settings on page 3 with earlier versions of editor this was working if i am not wrong... Do i do something wrong?
Attachments
Neues Dokument_Optimized.pdf
(793.27 KiB) Downloaded 160 times
Willy Van Nuffel
User
Posts: 2349
Joined: Wed Jan 18, 2006 12:10 pm

Re: Default view

Post by Willy Van Nuffel »

Hello,

When I look at your current "Seitenanzeige" settings, I see that the second check box "Zuletzt benutzte Layout- und Vergrösserungseinstellungen ..." is NOT checked. Please mark/activate this check box.

If you then set the display of your PDF in the way you like and then close, followed by re-open from within the Recent Files list, it will keep its last view.

Good luck and best regards.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Thanks Willy

Zacchia - looking forward to how this goes for you.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Good morning
I know that. But if i check this box it is not what i like... Because if i zoom in and close the file and reopen then it is zoomed like before... I like to start with one page view.
And i am very sure the settings in attachetd dokument was working in older versions. Maybe tracker can check this?
Willy Van Nuffel
User
Posts: 2349
Joined: Wed Jan 18, 2006 12:10 pm

Re: Default view

Post by Willy Van Nuffel »

Hello Zacchia,

Can it be that you are using PDF-XChange Editor in a not-maximized window, or on a screen in portrait (instead of landscape)?

I have the impression that the setting "Seite einpassen" (Fit page) only works correctly when the window is maximized and not when it is reduced.

The default setting of the document itself is also "Seite einpassen".
http://www.belux.com/media/catalogues/p ... 16_opr.pdf

Can you please check if it works correctly when the PDF-XChange Editor window is maximized and the display is in landscape mode?

Best regards.
Attachments
manual16_opr - Dokumentansicht beim Öffnen.png
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Hi Willy
It didn't work even if the window is maximated. But see attachment wehn i set Layout like seen then it works! Seams like this settings on document is prevented default settings...
Attachments
2017-12-09 11_26_37-Dokumenteigenschaften.pdf
(473.11 KiB) Downloaded 171 times
Willy Van Nuffel
User
Posts: 2349
Joined: Wed Jan 18, 2006 12:10 pm

Re: Default view

Post by Willy Van Nuffel »

We can ask Tracker Software development to have a look at this ...

I have also seen that in Editor V7 > Preferences > Page Display, the option "Respect document's settings" has been left behind for the "Default Page Zoom" setting. I do not know if this is related to the problem.

Best regards.
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Thanks... It seams something is not correct... Maybe we get an answer from Tracker.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Hi guys,

this was supposed to be fixed for the next build. I just ran a quick test of the pre-release and it looked right to me. Can I ask you to test again tomorrow after the release of 7.0.323.1?

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Yep! The default wiew is now correct as adjusted...
Many thanks!!
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Default view

Post by Tracker Supp-Stefan »

:D
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

im sorry... it is no jet fine... I think i adjusted first the document and then i opened it.
In fact the document opens not with one page view like i wish... Sorry for confusion...

https://www.dropbox.com/s/9l7d6ljcr1egh ... t.pdf?dl=0

Settings in attachment is not working
Have a nice evening
Bruno
Attachments
2017-12-19 16_14_27-Einstellungen.jpg
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Hi Zacchia,

I copied your settings and it did open full page single page for me. Not at first however, first time I tried it opened to "fit page width" so I decided to reset all my settings, set the initial view as per your screen shot and now it works.

Are you 100% certain you do not have this file in your recents list? Your setting would override the initial view if you closed the same document with a different view as you have selected to remember that.

Can you reset your settings, close the Editor, restart it, make your initial view settings, apply it, close the Editor to force saving this preference then open your file again?

You may want to export your settings first so you can retrieve them is needed.

hth
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Hi Paul
I understand,, did everithing but still opens in 2 page view.
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: Default view

Post by John - Tracker Supp »

Hi,

Can I ask you to please check the new release from yesterday 323.2 - thanks

If you are still having issues after this - please advise your Windows OS and any other specific factors you feel could be relevant.

If you are having problems - we may need to request a remote session to see if we can identify the cause.

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Hi
Already updated yesterday, same thing... Using Windows 7 64 bit system.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Thanks for that Bruno,

I am seeing a different result, I need to ask one of the devs for input. If needed are you open to us taking a look on your system remotely?

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

yes
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Great - we use TeamViewer for remote sessions.
You can install it or just run it. Take a look here for details on setting it up.
https://www.pdf-xchange.com/knowle ... e-an-issue

It may not be needed, let me see what the devs have to say and I'll get back to you here.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

im here today 1.5 hour from now on...
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Default view

Post by Paul - Tracker Supp »

Thanks Bruno,

the devs won't be here for at least another hour. I'll post back here if a remote is needed.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Can we make sometimes a remote session? Problem still here...
User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: Default view

Post by Patrick-Tracker Supp »

Hello Zacchia,

We hope to release a new build within the next few days that, as per my own tests, appears to have addressed some initial view issues. If you are still experiencing the issue with the V7.0 B324 release please contact support@pdf-xchange.com in order to arrange a remote session with our devs.

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

OK i wait for the new release, thanks.
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Default view

Post by Tracker Supp-Stefan »

Thanks for your patience and understanding Zacchia!

We are almost ready with the new build - just doing some last minute testing and will release it soon (before the end of the week!)

Regards,
Stefan
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

No problem, no stress!! Next week i'm at skiing at Zermatt So take your time.
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Default view

Post by Tracker Supp-Stefan »

Enjoy the snow Zacchia!

Regards,
Stefan
Zacchia
User
Posts: 85
Joined: Tue May 31, 2011 12:03 pm

Re: Default view

Post by Zacchia »

Good mornig. It seams that with the new version the problem is gone :D
Thanks a lot!
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Default view

Post by Tracker Supp-Stefan »

:D
Post Reply