Version 7.323.0 Addon Tools Menu disappears after opening a PDF

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

User avatar
yogi108
User
Posts: 74
Joined: Thu Mar 09, 2017 9:13 am
Location: Austria, Theiß

Version 7.323.0 Addon Tools Menu disappears after opening a PDF

Post by yogi108 »

Hi,

Just came across this situation:
I use the new UI and have some Javascripts in my Addon Tools with their own icons.
f1.jpg
If I open a PDF via select file, this Addon Tools menu disappears:
f2.jpg
This is options menu after disappearing:
f3.jpg
Before disappearing:
f4.jpg
I use the following options for opening new pdf in a new window:
f5.jpg
Any hints?

Kind regards,

Edit: switching in this new window from ribbon to classic and back to ribbon the Addon tools are there again ...
You do not have the required permissions to view the files attached to this post.
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island

Re: Version 7.323.0 Addon Tools Menu disappears after opening a PDF

Post by Patrick-Tracker Supp »

Hi Yogi,
Thank you for the email. I am afraid that this is a known issue with the current build of the Editor. We hope to release a fix soon/

Thank you for your patience and understanding.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
User avatar
yogi108
User
Posts: 74
Joined: Thu Mar 09, 2017 9:13 am
Location: Austria, Theiß

Re: Version 7.323.0 Addon Tools Menu disappears after opening a PDF

Post by yogi108 »

Hi Patrick,

Not a real problem as I found the workaround switching UI to classic and back ...

Thanks a lot,
Regards,
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17949
Joined: Mon Jan 12, 2009 8:07 am
Location: London

Re: Version 7.323.0 Addon Tools Menu disappears after opening a PDF

Post by Tracker Supp-Stefan »

:D